If they're done right, portals can provide financial returns and less tangible benefits. How can you get the best results and how do you measure your success?
The ease and convenience of instant messaging has made it popular with users. But is instant messaging a curse or a boon for the office environment?
It's official: Instant messaging is the new e-mail for the world's businesses.
Yahoo confirmed on Thursday that it is no longer selling a version of its popular instant-messaging service for corporations, ending the Web portal's attempt to sell IM as a software package.
As IM takes its place in the enterprise, ZDNet uncovers how it will need to evolve to meet unique corporate needs.
A guy I know runs a tiling business, which as far as I can see involves his drinking lots of coffee, making lots of phone calls, and making sure that around a dozen different tilers do the actual hard work. As long as they're busy, he's making money. If he finds enough new business to keep them all going for two weeks, he can take off for Hawaii -- and still be making money.
Financial organisations are slowly embracing the notion of unified communications, but significant organisational hurdles remain
If they're done right, portals can provide financial returns and less tangible benefits. How can you get the best results and how do you measure your success?
The ease and convenience of instant messaging has made it popular with users. But is instant messaging a curse or a boon for the office environment?
Abuse of IM can cripple workforce productivity, and even more serious is SPIM -- spam sent through instant messaging -- which is growing like a virus.
Converting free consumer products into paid services tailored to a business clientele can be harder than it looks.
The ease and convenience of instant messaging has made it popular with users. But is instant messaging a curse or a boon for the office environment?
The Internet's governing technical body gives a stamp of approval to a group intent on creating an open standard for instant messaging.
Instant messaging use is growing in offices and homes around the world, and the big players are being told by a standards board to work together.
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