Companies are actioning plans to better monetise their dealings with you moving forward.
It's like that old joke: two IT industry analysts, three opinions. We take a look at what the top technology watchers are predicting will change your IT world in the year to come.
What new (and not-so-new) technologies are finding their way into contact centres, and how are they making things better?
A three-punch combination in the second half of last year sent national carrier Qantas reeling as ICT expenses rose by AU$20 million.
Although Office and Windows continue to produce vast revenue and profits for the Microsoft, some of the company's other well-known consumer titles are generating only a trickle of business.
With the benefits of mobile data access well and truly taken for granted, the spectre of several false starts is finally far behind the market for smaller smartphone and PDA styled mobile devices.
What new (and not-so-new) technologies are finding their way into contact centres, and how are they making things better?
Industry analysts are always predicting what will happen in the future. David Braue went back in time five years to see how analysts expected the mobile comms market to evolve, and then compared it to what actually happened.
Although Office and Windows continue to produce vast revenue and profits for Microsoft, some of the company's other well-known consumer titles are generating only a trickle of business.
New anti-spam technology standards are on the way that promise to hit spammers where it hurts the most -- their wallets.
The T400s is the lightest 14-inch ThinkPad yet from Lenovo just be ready to pay for the convenience.
While the higher power consumption is a slight concern, the X4 955 proves that AMD is back in the performance game and ready to play hard ball. Bring on the next generation.
If you've seen last year's ThinkPad X300, there are very few surprises in store here, as the X301 is simply a Centrino 2 update.
The core utilities in Norton SystemWorks 2006 Premier lack newer options found elsewhere; some older utilities are simply deficient; it leaves Windows 98 and Me users out in the cold.
ASUS enters the local smartphone arena with a bang -- the P525 quad-band PDA looks to be a great companion for the mobile professional.
Ben Forta: All about Adobe
Take one ColdFusion veteran and mix in a healthy dose of prolific book writing, and chances are you will end u… Watch it now
Google CEO Eric Schmidt
Google's chief sits down for an extremely rare, wide-ranging interview and discusses Google's two operating sy… Watch it now
Telstra shareholders fear break up
What do Telstra shareholders think of the telco's new CEO David Thodey? And would they support the government'… Watch it now
Having problems with complex data center? Simplify your data center now.
Can not-so-smart meters help the NBN?
Can the Telco Reform Act be win-win?
Has New Zealand's smiling assassin delivered?
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