Years of frustration with "unfair" IT outsourcing contracts and chronic IT underfunding have driven Victoria Police CIO Valda Berzins to shake things up at the organisation, with a new senior staffer soon to come onboard to help her guide a major overhaul of the organisation's IT strategy.
They say too many cooks spoil the broth, but the customer service problem recently facing the Australian Taxation Office (ATO) was proving even harder to swallow.
Estimates that up to 80 percent of all e-mails are now spam show the problem hasn't gone away, but self-congratulation was still prominent as the Department of Communications, Information Technology and the Arts (DCITA) handed down its first report on the Spam Act 2003.
Companies believing they can control the flow of information out of their company by using careful records management systems and policies may find themselves sorely mistaken if they're ever served with a legal discovery order, a leading analyst has warned.
As network hardware reaches saturation point, now's the time to pick up a bargain in emerging networking technologies. David Braue examines which innovations you can ignore and which ones your business can't do without.
People were apparently switching their brains off before joining the 3G iPhone queues, so it's somewhat surprising that considering an appropriate amount of storage was quite a high priority for many buyers.
With Melbourne resuming its rightful place as Sydney's slightly embarrassing provincial neighbour after the Commonwealth Games, the scene is now set for an event of real significance.
A AU$6 million integration project will soon give Victorian businesses easier access to the government departments they need. David Braue weighs in on one of Australia's largest single sign-on deployments.
Service oriented architectures (SOAs) can ease application development but they impose a significant administrative burden. David Braue finds out how Scandinavian Airlines dealt with the challenge of SOA proliferation with flying colours.
The construction giant's AU$15 million, JD Edwards OneWorld implementation was initially intended as an upgrade to a struggling decade-old internal system but Thiess has found more than one reason to embrace a future version of the product.
In an industry known for its hype, it's understandably difficult for many managers to make sense of new trends. But in the case of IT Infrastructure Library, a growing body of success stories confirms this is one trend that you should definitely be on top of.
There's been a lot of talk about network convergence, the idea that data, voice and video traffic will one day travel over a single network. In this special report, we look at how Mount Erin Secondary College is tackling convergence and IP telephony goals at footy club the West Coast Eagles.
With so many browsers on offer we are spoilt for choice. But what should you look for, and what are the security misconceptions?
Microsoft slams Google on privacy
Google's approach to privacy is a decade behind Microsoft, the Redmond software giant's chief privacy strategi… Watch it now
Driving Business Growth Through Enterprise IT Management
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MyPerfect.com.au has potential
Storage infrastructure on the tender track
Apple has killed the video store; will ISPs be next?
Driving Business Growth Through Enterprise IT Management
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Security superguide
When chief information officers and other technology managers talk about their priorities, security is always high on the list.
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Looking to buy a printer? Our superguide rates the latest printers and shines a light into the industry.
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Storage and server superguide
Over the last decade the art of maintaining the datacentre of a large organisation has evolved into an art form.
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