News (34)

  • NAB UBank IT 'well advanced'

    Phase one of National Australia Bank's core banking system replacement strategy will be completed by June this year, the bank's chief executive Cameron Clyne said today.

  • Qantas: Satyam still 'manageable'

    Qantas, Australia and New Zealand Banking Group and Suncorp-Metway yesterday said they were keeping a close watch on the situation, but had no immediate intention of following NAB's lead in suspending work with troubled IT outsourcer Satyam.

  • Australia's banks get IT transfusion

    National Australia Bank took the knife to its long-time chief information officer Michelle Tredenick this week, but was this a reflection of her perceived incompetence or simply a consequence of the manoeuvring at higher levels that seems endemic in Australia's incestuous banking IT community?

  • Trujillo cops banks' heat over strikes

    Telstra chief executive Sol Trujillo has been called in to settle complaints by CommBank and NAB that industrial action at the telco has threatened key transactional systems, the Communications, Electrical and Plumbing Union (CEPU) claimed this afternoon.

  • NAB moves customer service to chat-bot

    National Australia Bank in June will start trialling technology where chat-bots or what NAB calls "virtual agents" handle customer requests online -- a task handled by call centre agents today.

Blogs (1)

  • Read the blog post - David Braue

    Why the VHA merger will boost competition

    The ACCC is concerned that a Vodafone-Hutchison merger will stifle mobile competition, but after new figures reveal systematic deception by carriers it's prudent to ask: could the merger really make things any worse than they already are?

Features and Case Studies (5)

  • Fostering a better Kaz future with Fujitsu

    For the first time, Kaz chief Mike Foster tells the full story about how the Peter Kazacos' baby was treated within Telstra, and how the deal with Fujitsu went down.

  • Why Healthscope picked Technology One

    The chief information officer of Healthscope tells us why, despite a stakeholder bent for an SAP or Oracle supply chain and financial system, the Australian healthcare giant opted for Queensland-based vendor Technology One instead.

  • Wi-Fi "wartrappers" nab drive-by hackers

    A "honeypot" trap consisting of a Wi-Fi-equipped laptop is the latest weapon against drive-by hackers.

  • For Thiess, ERP benefits measured in peace of mind

    The construction giant's AU$15 million, JD Edwards OneWorld implementation was initially intended as an upgrade to a struggling decade-old internal system but Thiess has found more than one reason to embrace a future version of the product.

  • Oracle takes on SAP's NetWeaver

    Project Fusion will provide a common basis for all Oracle applications and compete head-to-head with the German rival's NetWeaver middleware.

Reviews (2)

  • Microsoft Office System 2003

    While Microsoft Office System is the most complete suite on the block, there's no compelling reason for everyone to upgrade.

  • Wireless lans get to work

    Wireless LANs have finally matured into a viable and affordable means of extending your wired network.

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Blogs

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    The Government 2.0 Taskforce released its draft report last week, and its recommendations for Open Government almost reads like a manifesto. Stilgherrian's guest on Patch Monday this week is the chair of the Taskforce, Nicholas Gruen.
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