Features and Case Studies (12)

  • Avis Budget Group: John Turato, VP of Technology

    John Turato, Vice President of Technology for Avis-Budget Group talks about managing technical operations for a rental fleet of more than 400,000 vehicles worldwide. Turato also discusses transformation at the rental car operator, and his other role, Chairman of the OpenTravel Alliance, a group of companies developing web 2.0 standards for the online travel industry.

  • Hilton Hotels: Tim Harvey, CIO

    Tim Harvey, CIO of Hilton Hotels, tells of technologies that will turn hotel rooms into "homes away from home".

  • Customs: Murray Harrison, CIO

    Australian Customs CIO Murray Harrison dislikes SLAs and runs away if a vendor talks to him about innovation. In this interview, he also explains why getting excited about gadgets can be dangerous and talks about how Customs' outsourcing strategy has evolved.

  • Centrelink: John Wadeson, CIO

    Centrelink, Australia's welfare payment organisation, deals with millions of transactions and billions of dollars every week. CIO John Wadeson recently spoke to ZDNet.com.au about the challenges of running one of the country's largest IT infrastructures.

  • Australian Tax Office: Bill Gibson, CIO

    Bill Gibson, CIO of the Australian Tax office, spoke to ZDNet.com.au about why he doesn't completely trust open source software; how the ATO handles security and why competing vendors will have to learn to work together.

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