News (63)

  • We are CRM, you will be integrated

    One of the great challenges of implementing customer relationship management is getting CRM to work together with your existing systems. What is the best approach for connecting CRM?

  • Quick-hit tactics control CRM costs

    All-at-once CRM implementations aren't practical given real-world budgets. Learn how IT leaders can control costs by selecting the components of CRM that best align with the company's business strategy and provide measurable results.

  • Enterprise software: The last dot-com victim?

    With many enterprise software companies treating neglected customers as if it's still 1999, is payback only a matter of time?

  • ERP: Carving a new niche

    After so many large enterprises were burned by ERP investments gone wrong, can the second generation of ERP software find new markets and stay relevant in today’s changing business landscape?

  • Mining tech gets $14m in $251m free advice scheme

    The Federal government launched its AU$251 million Enterprise Connect network last night, which it hopes will kick-start productivity for SMEs working in areas such as mining tech and clean energy.

More News >

Features and Case Studies (62)

  • Six CRM packages tested

    CRM packages are everywhere these days. Which one is right for your organisation?

  • We are CRM, you will be integrated

    One of the great challenges of implementing customer relationship management is getting CRM to work together with your existing systems. What is the best approach for connecting CRM?

  • CRM: Many happy returns?

    How can you ensure your CRM project avoids disaster and shows positive ROI?

  • Quick-hit tactics control CRM costs

    All-at-once CRM implementations aren't practical given real-world budgets. Learn how IT leaders can control costs by selecting the components of CRM that best align with the company's business strategy and provide measurable results.

  • SAP's Geraldine McBride: Straight to the source

    SAP's managing director and CEO Geraldine McBride gives her take on the heated rivalry for top spot in the CRM world.

More Features and Case Studies >

Reviews (11)

More Reviews >

Create an e-mail alert for "crm"
ZDNet Australia Alerts is an e-mail alert service which provides personalised news, features and reviews to readers’ inbox on an hourly, daily and weekly basis.
Alert:
crm


Frequency: *

Filter Tags

  1. Popularity: 4 applications
  2. Popularity: 21 business
  3. Popularity: 3 buy
  4. Popularity: 6 cio
  5. Popularity: 3 cios
  6. Popularity: 3 client
  7. Popularity: 3 contact
  8. Popularity: 10 customer
  9. Popularity: 12 customer relationship management
  10. Popularity: 3 customer service
  11. Popularity: 3 customers
  12. Popularity: 6 data
  13. Popularity: 5 data management
  14. Popularity: 4 data mining
  15. Popularity: 3 database
  16. Popularity: 3 e-mail
  17. Popularity: 9 enterprise
  18. Popularity: 10 erp
  19. Popularity: 6 european union
  20. Popularity: 3 gartner
  21. Popularity: 3 hardware
  22. Popularity: 3 hp
  23. Popularity: 5 ibm
  24. Popularity: 3 industry
  25. Popularity: 5 infrastructure
  26. Popularity: 8 integration
  27. Popularity: 8 it
  28. Popularity: 4 legacy
  29. Popularity: 12 management
  30. Popularity: 3 manager
  31. Popularity: 8 oracle
  32. Popularity: 5 outsourcing
  33. Popularity: 4 peoplesoft
  34. Popularity: 5 planning
  35. Popularity: 3 project
  36. Popularity: 3 purchase
  37. Popularity: 6 relationship
  38. Popularity: 7 roi
  39. Popularity: 7 sap
  40. Popularity: 3 servers
  41. Popularity: 5 siebel
  42. Popularity: 9 software
  43. Popularity: 5 storage
  44. Popularity: 6 strategy
  45. Popularity: 26 t&b
  46. Popularity: 3 tech republic
  47. Popularity: 10 techrepublic
  48. Popularity: 7 trends
  49. Popularity: 3 web services
  50. Popularity: 3 2003

Latest Videos

Sponsored content

Power Centre - Content from our premier sponsors

Blogs

  • David Braue NBN needs workers on board
    Without consensus on labour issues, the eventual winner of the NBN may end up as little more than a lame duck and a cashed-up symbol of the conflict between the desire for progress and the lack of mechanisms to deliver it.
  • Array D'Ascenzo: Read p23 of security review
    Following yesterday's admission by the Australian Taxation Office that its courier had lost a CD containing the details of 3,000 self-managed super funds, it wants to review how it handles information. My suggestion: go back to the review completed in April.
  • Array Opening the floodgates on missing drives
    News headlines about portable storage devices going missing are as common as muck, but the problem could be even more widespread than you suspect.
  • More blogs »

Back to top

Featured