News (17)

  • CIOs: Integration is in, CRM is out

    A survey of chief information officers has found that while IT departments are investing in new software, they are wary of CRM packages.

  • E-business spending to stay strong

    Investments in e-business technology aren't headed into a slump this year, despite widespread predictions of slow IT spending, a new survey finds.

  • Survey: Linux growing; CRM in doubt

    Integrating applications and buying security software are in, and CRM software and new hardware purchases are out, according to a survey of chief information officers.

  • CRM software or CRM shelfware?

    When it comes to customer relationship management software, much of what businesses purchase is never put to use, according to a new study.

  • CRM: Is it a dream or a nightmare?

    Peruse any recent survey of chief information officers and you could conclude that the letters "CRM" are the Holy Grail for corporations, promising to smooth customer relations and improve the bottom line. If only it were always true.

More News >

Features and Case Studies (21)

  • CIOs: Integration is in, CRM is out

    A survey of chief information officers has found that while IT departments are investing in new software, they are wary of CRM packages.

  • Survey: Linux growing; CRM in doubt

    Integrating applications and buying security software are in, and CRM software and new hardware purchases are out, according to a survey of chief information officers.

  • Here's what companies will buy in 2003

    Budgets may be tight but there's still some room for spending. CIOs and CTOs say they're choosier about what they buy--they're looking to save money and make disparate systems work together.

  • Jetstar support soars with RightNow

    Australia's second budget airline knew it had to keep customer support costs low to remain viable.

  • CIOs: ROI software to the rescue

    With every potential information technology purchase now under intense scrutiny, a few software vendors are working to help CIOs look before they leap into big expenses.

More Features and Case Studies >

Reviews (3)

  • Pocket-sized productivity: 5 PDAs tested

    PDAs are rapidly gaining in popularity, but with new wireless capabilities being added, how can you possibly do without one?

  • Archiving: what's in store?

    Tape, disk, or optical? We set a budget of AU$20,000 and asked three vendors to come up with a storage solution.

  • Making the upgrade

    You've got a lot invested in that current infrastructure, but there are those who are telling you it's time to upgrade. When is really the right time?

Create an e-mail alert for "crm"
ZDNet Australia Alerts is an e-mail alert service which provides personalised news, features and reviews to readers’ inbox on an hourly, daily and weekly basis.
Alert:
crm


Frequency: *

Filter Tags

  1. Popularity: 3 applications
  2. Popularity: 2 braue
  3. Popularity: 1 budgets
  4. Popularity: 7 business
  5. Popularity: 2 buy
  6. Popularity: 4 cio
  7. Popularity: 5 customer relationship management
  8. Popularity: 2 data
  9. Popularity: 2 data management
  10. Popularity: 2 e-business
  11. Popularity: 3 enterprise
  12. Popularity: 2 enterprises
  13. Popularity: 3 erp
  14. Popularity: 2 gartner
  15. Popularity: 1 h5450
  16. Popularity: 3 ibm
  17. Popularity: 3 infrastructure
  18. Popularity: 3 integration
  19. Popularity: 1 intermec
  20. Popularity: 1 ipaq
  21. Popularity: 6 it
  22. Popularity: 1 job
  23. Popularity: 2 legacy
  24. Popularity: 4 management
  25. Popularity: 2 manager
  26. Popularity: 1 palm
  27. Popularity: 1 pc
  28. Popularity: 1 pda
  29. Popularity: 3 planning
  30. Popularity: 1 ppt8846
  31. Popularity: 2 purchase
  32. Popularity: 1 restructure
  33. Popularity: 1 review
  34. Popularity: 1 rightsizing
  35. Popularity: 2 roi
  36. Popularity: 2 sap
  37. Popularity: 3 siebel
  38. Popularity: 2 software
  39. Popularity: 2 source
  40. Popularity: 2 spending
  41. Popularity: 3 storage
  42. Popularity: 3 strategy
  43. Popularity: 2 systems
  44. Popularity: 7 t&b
  45. Popularity: 2 tech
  46. Popularity: 10 technology
  47. Popularity: 2 trends
  48. Popularity: 2 web services
  49. Popularity: 1 wireless
  50. Popularity: 1 700

Latest Videos

Sponsored content

Power Centre - Content from our premier sponsors

Blogs

  • David Braue NBN needs workers on board
    Without consensus on labour issues, the eventual winner of the NBN may end up as little more than a lame duck and a cashed-up symbol of the conflict between the desire for progress and the lack of mechanisms to deliver it.
  • Array D'Ascenzo: Read p23 of security review
    Following yesterday's admission by the Australian Taxation Office that its courier had lost a CD containing the details of 3,000 self-managed super funds, it wants to review how it handles information. My suggestion: go back to the review completed in April.
  • Array Opening the floodgates on missing drives
    News headlines about portable storage devices going missing are as common as muck, but the problem could be even more widespread than you suspect.
  • More blogs »

Back to top

Featured