News (19)

  • Tech Analysts: What's in store for 2002

    Top tech industry analysts tell IT decision makers what they should expect this year, and how they can make the best of a tight budget.

  • CRM software or CRM shelfware?

    When it comes to customer relationship management software, much of what businesses purchase is never put to use, according to a new study.

  • CIOs: Integration is in, CRM is out

    A survey of chief information officers has found that while IT departments are investing in new software, they are wary of CRM packages.

  • Survey: Linux growing; CRM in doubt

    Integrating applications and buying security software are in, and CRM software and new hardware purchases are out, according to a survey of chief information officers.

  • 2002: the top ten in IT hype

    A big part of technology marketing is based upon pure hyperbole because the industry is selling science, and science happens to be -- for many people -- a nebulous topic.

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Features and Case Studies (13)

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