News (9)

  • Mining tech gets $14m in $251m free advice scheme

    The Federal government launched its AU$251 million Enterprise Connect network last night, which it hopes will kick-start productivity for SMEs working in areas such as mining tech and clean energy.

  • Open source firms claim business model benefits

    Proprietary companies waste too much money on promoting their wares rather than focusing their resources on developing better products, a group of open source companies agreed last week.

  • Tech Analysts: What's in store for 2002

    Top tech industry analysts tell IT decision makers what they should expect this year, and how they can make the best of a tight budget.

  • We are CRM, you will be integrated

    One of the great challenges of implementing customer relationship management is getting CRM to work together with your existing systems. What is the best approach for connecting CRM?

  • Picking the CRM of the crop

    Now that much of the initial hoopla has died down, CRM is knuckling down and becoming a valuable business tool. ZDNet Australia reports on the progress of a technology that looks set to live up to its potential.

Features and Case Studies (13)

  • Innovating without blowing the budget?

    It's a business truism that success comes through growth and growth comes through innovation -- but how can you innovate in your use of technology without risking funding, reputation, and your entire infrastructure? Angus Kidman investigates.

  • Tech Analysts: What's in store for 2002

    Top tech industry analysts tell IT decision makers what they should expect this year, and how they can make the best of a tight budget.

  • Escaping the jaws of Microsoft

    Since taking the reins of Germany's SAP last year, Henning Kagermann has hardly had a dull moment. In this interview, he talks about Microsoft's bid to acquire the company, and where the enterprise software market is headed.

  • Mapping Australia's CRM future

    CRM might be a staid topic but unlike the Latham-Howard "great debate", at least the chief executives of two leading software companies -- Intentia and PeopleSoft -- had some pertinent views to exchange.

  • We are CRM, you will be integrated

    One of the great challenges of implementing customer relationship management is getting CRM to work together with your existing systems. What is the best approach for connecting CRM?

Reviews (3)

  • Pocket-sized productivity: 5 PDAs tested

    PDAs are rapidly gaining in popularity, but with new wireless capabilities being added, how can you possibly do without one?

  • Making the upgrade

    You've got a lot invested in that current infrastructure, but there are those who are telling you it's time to upgrade. When is really the right time?

  • The PC-to-Mobile connection

    The mobile phone may not yet be your all-in-one communications device, but some very innovative Web sites are making the PC-to-mobile connection a very attractive way to stay in touch.

Create an e-mail alert for "crm"
ZDNet Australia Alerts is an e-mail alert service which provides personalised news, features and reviews to readers’ inbox on an hourly, daily and weekly basis.
Alert:
crm


Frequency: *

Filter Tags

Latest Videos

Sponsored content

Power Centre - Content from our premier sponsors

Blogs

  • David Braue NBN needs workers on board
    Without consensus on labour issues, the eventual winner of the NBN may end up as little more than a lame duck and a cashed-up symbol of the conflict between the desire for progress and the lack of mechanisms to deliver it.
  • Array D'Ascenzo: Read p23 of security review
    Following yesterday's admission by the Australian Taxation Office that its courier had lost a CD containing the details of 3,000 self-managed super funds, it wants to review how it handles information. My suggestion: go back to the review completed in April.
  • Array Opening the floodgates on missing drives
    News headlines about portable storage devices going missing are as common as muck, but the problem could be even more widespread than you suspect.
  • More blogs »

Back to top

Featured