News (24)

  • SAP to release 'Mendocino' for testing

    Next week customers can begin testing software that links Microsoft's e-mail and calendar programs with SAP's back-office business applications, the companies said.

  • Suncorp Metway's performance testing on wings

    In competitive environments where business owners are keen to roll out new products as quickly as possible, many executives feel frustrated with the time it takes application performance testers to confirm that new applications are ready for prime time.

  • CommBank's customer service lags tech rollout

    Customer service levels at the Commonwealth Bank have not improved despite the completion of a rollout of a new customer management platform to all of its branches, the bank admitted today.

  • We are CRM, you will be integrated

    One of the great challenges of implementing customer relationship management is getting CRM to work together with your existing systems. What is the best approach for connecting CRM?

  • ERP: Carving a new niche

    After so many large enterprises were burned by ERP investments gone wrong, can the second generation of ERP software find new markets and stay relevant in today’s changing business landscape?

Features and Case Studies (24)

  • SAP to release 'Mendocino' for testing

    Next week customers can begin testing software that links Microsoft's e-mail and calendar programs with SAP's back-office business applications, the companies said.

  • Here's what companies will buy in 2003

    Budgets may be tight but there's still some room for spending. CIOs and CTOs say they're choosier about what they buy--they're looking to save money and make disparate systems work together.

  • CIOs: ROI software to the rescue

    With every potential information technology purchase now under intense scrutiny, a few software vendors are working to help CIOs look before they leap into big expenses.

  • Contact management packages reviewed

    We look at which product can help improve customer satisfaction.

  • Six CRM packages tested

    CRM packages are everywhere these days. Which one is right for your organisation?

Reviews (10)

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