Some Telstra customers in eastern states lost their broadband Internet access early this afternoon.
Telstra has soft-launched a roaming dial-up service for its BigPond broadband customers as the carrier gears up for a major revamp next week of its high-speed Internet offerings.
A fibre optic cable in the Dandenong area has been cut, interrupting BigPond broadband access to a large section of Melbourne.
After an embarrassing number hiccups hitting Telstra this week, in the form of broadband outages and degraded service for BigPond users, the telco giant is swapping its red face to support National Red Nose Day.
Telstra's ADSL customers suffered at the hands of the telco giant again yesterday, as alll users experienced a slow response time for authentication.
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