The federal government's plans to build a $4.7 billion national fibre to the node broadband network (NBN) could be stopping one of Queensland's newest cities from getting fibre to the home.
Health agency Medicare Australia has recently started trialling a call centre solution based on internet protocol (IP) telephony that allows calls to be routed to regional offices during peak periods.
Telstra is unlikely to win the right to build the proposed national high-speed broadband network if it insists on wholly owning it and demands an annual return of 18 per cent, an analyst says.
When the New Zealand Automotive Association (NZAA) call centre turned into the weatherman and traffic reporter for many of its members, the company's CIO decided it was time to let their operators take some more important calls.
The University of Queensland is playing broadband Santa Claus to nearby schools, with its new service UQSchoolsNet.
Sometimes, a well-placed and well-timed letter can make all the difference. Other times, it can make no difference at all and even hurt your case. This week's missive by the Competitive Carriers' Coalition, I would suggest, falls into the latter category.
Following a rash of Telstra customers reporting phishing attacks, the telco has issued advice on how to discern the real Telstra from fake ones -- but the advice it gives is more likely to help phishers than its customers.
Despite the fact that a study out this month has shown that the cancer risk from mobiles is more hot air than anything, how many people would be willing to put a base station in their home?
It is hardly surprising that Australian companies are beginning to enter the brave new world of Second Life.
Steve Jobs' backflip on a key aspect of the iPhone stood out from a normal day -- broadband furore, antagonistic marketing, personal attacks and government inaction -- in the world of Australia's telecoms market.
Can virtual worlds make a meaningful contribution to business -- and if so, how can they be protected from invasions of privacy and flying genitalia? ZDNet Australia gets the lowdown from Chris Collins, technical assistant to the CEO at Second Life developer Linden Lab.
Regional areas are finally getiing a break on broadband services, but how do you measure the quality of service?
Two of Australia's top managing directors of networking firms go head to head on critical issues.
Where are the broadband solutions for those who really need it here in Australia?
Looking for an easy way to extend that broadband connection to more of your organisation's PCs? ZDNet Australia explores which broadband routers could be the solution.
Fancy a 1.3Mbps broadband pipeline direct to your notebook, without a cable in sight? The new BigPond wireless data card makes good on Telstra's lofty promises for its Next G network.
3's new mobile broadband card is almost a no-brainer: It sprints along on 3's current 3G network and will kick into overdrive following the 3.6Mbps HSDPA network overhaul, slips into notebook ExpessCard and PC Card slots and to top it off, has exceptional pricing plans.
Vodafone's enhanced notebook PC Card delivers what the mobile telco calls 'business class 3G broadband' -- but until more of the 3G network is upgraded with HSDPA, most users will remain stuck in economy seats.
The broadband business -- plans, peaks, and penalties -- can be confusing to say the least. We line up some of Australia's best.
Aggressive pricing, a slice of speed-boosting tech and a tempting 'unlimited' downloads plan puts Vodafone in pole position in the race for 3G datacard customers.
Visa CIO touts new transaction technologies
Michael Dreyer, CIO of Visa, expresses what innovation means to him in different areas, such as their PayWave … Watch it now
Australian Govt funds IT start-ups
Google should come clean on datacentres
US shows what OPEL could have been
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Superguide: Printers -- all you need to know
Looking to buy a printer? Our superguide rates the latest printers and shines a light into the industry.
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Storage and server superguide
Over the last decade the art of maintaining the datacentre of a large organisation has evolved into an art form.
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