News (36)

  • BA takes cautious approach to SOA

    British Airways (BA) is taking its first steps with service-oriented architecture (SOA) but warned that wider use could still be up to five years away.

  • BA chief exec backs "lean" tech future

    British Airways (BA) is borrowing a manufacturing concept originally developed by Toyota for the automotive sector in the 1970s to make its technology more "lean" for the future.

  • RFID to end lost luggage?

    British Airways hopes that radio tagging will save it up to 400 million by reducing the chance of passengers' belongings being mislaid.

  • BA Web site revamp nears completion

    British Airways is finalising the Australian leg of a worldwide Web site upgrade designed to save AU$230 million per year and prompt every user to visit the site at least once before flying.

  • British airlines test eye scans

    Virgin Atlantic and British Airways plan to launch a biometrics trial that could see up to 2,000 people zip through immigration at London's Heathrow Airport.

Blogs (1)

  • Read the blog post - Angus Kidman

    Crikey, Calvin, what were you thinking?

    There are lots of fiddly little rules surrounding backup and disaster recovery, but some of them are, to be frank, blindingly obvious. At the top of my personal list would be this one: don't check your notebook PC as hold luggage when you get on a plane.

Features and Case Studies (7)

  • British Airways CIO: the interview

    British Airways chief information officer Paul Coby can justifiably claim more than most of his peers to have had a tough time coping with the economic slowdown and cuts in IT budgets.

  • British Airways: Paul Coby, CIO

    When Paul Coby became British Airways CIO five years ago, the airline's very existence was under threat as a financial crisis engulfed the entire travel industry following the 9/11 terrorist attacks. In this Vision Series video interview, Coby explains technology's role in BA's remarkable turnaround.

  • E-procurement back on the agenda

    Of the many technology revolutions promised during the boom years of the late 1990s, e-procurement was one that fell a long way when bubble burst but today, there are signs this market could be back from the dead. Additional reading: E-business for the enterprise

  • In-flight Wi-Fi prepares to take off

    Scott Carson, president of Connexion and vice president of Boeing, explains how wireless surfing is making its way onto airplanes.

  • CRM right here, RightNow

    On-demand customer relationship managemet provider RightNow Technologies claims it is the only true believer when it comes to hosted software.

Videos (1)

  • British Airways: Paul Coby, CIO

    When Paul Coby became British Airways CIO five years ago, the airline's very existence was under threat as a financial crisis engulfed the entire travel industry following the 9/11 terrorist attacks. In this Vision Series video interview, Coby explains technology's role in BA's remarkable turnaround.

Reviews (4)

  • Boeing's sky-high Net access takes off

    British Airways and other airlines are ready to offer online access to business travellers, despite some ongoing technical hitches.

  • Wi-Fi system 'safe', says Boeing

    An aircraft cabin is a 'challenging environment' for a wireless LAN, but Boeing is confident that they can make it secure.

  • Frequent fliers: The biometric guinea pigs

    Before he starts work every day, Oscar Carranza places his hand in a biometric scanner that traces the contours of his palm and compares them to digital records in the airport's central database.

  • Biometrics special: Who are you?

    Forgotten your password again? Read on to find out how you'll be logging on, checking in, and signing off in the very near future.

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