Business process outsourcing (BPO) is on the rise, with traditional IT services companies moving into this space. ZDNet Australia looks at what is happening in this emerging market.
IBM is happily celebrating the one-year anniversary of its marriage with PricewaterhouseCoopers Consulting.
IT services firms are expanding beyond their traditional role as overseers of networks, PCs and computer help desks, into "back office" areas such as accounting and human resources.
Business process outsourcing has much in common with its smaller sibling IT outsourcing, but there are still some lessons to be learned.
Business process outsourcing (BPO) is on the rise, with traditional IT services companies moving into this space. ZDNet Australia looks at what is happening in this emerging market.
IT services firms are expanding beyond their traditional role as overseers of networks, PCs and computer help desks, into "back office" areas such as accounting and human resources.
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