News (18)

  • Outsourcing still rising: Gartner

    Outsourcing will continue to be the catalyst for growth in the IT sector as it's popularity continues with companies of all sizes, said US research analysis firm Gartner.

  • Outsourcing headed for decade of change: Gartner

    The practice of outsourcing will undergo a dramatic transformation over the next ten years, according to Gartner analyst Rolf Jester, who adds that offshore outsourcing will just be one of many adjustments.

  • Offshoring: Don't shoot the messenger

    India's image as a paragon of outsourcing took a severe beating last week after revelations of offshoring jobs gone awry shook the entire medical fraternity in the UK. But this episode proved that offshoring as a short-term solution can be fatal.

  • Overseas outsourcing to rise in 2003

    The amount that companies spend on farming out business tasks to foreign lands will jump 38 percent this year, according to a new study from market research company Gartner.

  • India's call centre staff burn out

    Assuming false identities and copying foreign accents take their toll on Indian call centre workers, according to a new study.

More News >

Features and Case Studies (11)

  • Outsourcing headed for decade of change: Gartner

    The practice of outsourcing will undergo a dramatic transformation over the next ten years, according to Gartner analyst Rolf Jester, who adds that offshore outsourcing will just be one of many adjustments.

  • Life after getting outsourced

    Your job is being outsourced ... what should you do next? Here are some options to consider. Additional reading: About to be outsourced? Top 5 signs

  • Offshoring: Don't shoot the messenger

    India's image as a paragon of outsourcing took a severe beating last week after revelations of offshoring jobs gone awry shook the entire medical fraternity in the UK. But this episode proved that offshoring as a short-term solution can be fatal.

  • Overseas outsourcing to rise in 2003

    The amount that companies spend on farming out business tasks to foreign lands will jump 38 percent this year, according to a new study from market research company Gartner.

  • Gloomy future strike some Indian workers

    It's a dead end job, according to call centre and offshoring workers in India. So they're quitting in droves.

More Features and Case Studies >

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