A month after Telstra and the Australian Communications Authority both launched independent investigations into the death of 10-year-old Sam Boulding, who suffered a fatal asthma attack at a time when the family phone was out-of-service, the nation's incumbent carrier has finally made public the results of its inquiry.
The Federal Government-driven investigation into a dysfunctional phone service, tied to a Victorian schoolboy's death, will seek to uncover if there is something -systematically wrong" at Telstra.
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