National Australia Bank in June will start trialling technology where chat-bots or what NAB calls "virtual agents" handle customer requests online -- a task handled by call centre agents today.
Google's ever active search bots, which scour the Web constantly for new pages, have begun a new, more active phase of their indexing jobs.
After analysing traffic from 68 ISPs around the globe, a security researcher claims that as much as five percent of all Internet traffic is from DDoS-attacks.
An 18-year-old bot herder from New Zealand plead guilty on Monday to six charges resulting from a failed botnet upgrade that led to a denial-of-service attack on the University of Pennsylvania.
The software tool used by Google's Gmail to stop spammers has been cracked, leading to a big increase in spam sent from Gmail accounts last month, according to security firm MessageLabs.
When foreign markets are willing to pay twice as much for your exports, it's usually a good sign. Unfortunately for Australia, the goods being traded are compromised PCs — but why are Australians worth twice as much as Americans?
Botnet operators have become public enemy number-one as consumers, businesses and governments fall foul to identity theft, DDoS attacks and spam. Yet no one appears to be able to stop the spread of bots -- except maybe the media.
Just as Internet users learn that clicking on a link in an e-mail purporting to come from their bank is a bad idea, phishers seem to be developing a new tactic -- launch a DDoS attack on the Web site of the company whose customers they are targeting and then send e-mails "explaining" the outage and offering an "alternative" URL.
Cisco security maven John Stewart says never mind the OS -- attackers are after the apps, from IM to Office.
To many, the name Kevin Mitnick is synonymous with "notorious hacker." We talk to him about software security, the evolution of hacking and social engineering, and law enforcement's action against hacking.
Hackers have hit back against major security patches issued by the likes of Microsoft, with a marked rise in self-installing robot programs that allow an unauthorised user to control a computer remotely.
If providers don't pitch in against the threat, customers might defect -- and the health of the Net itself could suffer.
Alarmist advice and unbacked claims by security software vendor Symantec has the Macintosh community up in arms.
While Symantec's protection is solid, the overall user experience within Norton Internet Security 2008 could be much, much better. Not all the features work together and use fewer system resources.
Hijacked Web browsers, slow bootups, lost shortcuts, choppy video -- we've gathered 10 easy, inexpensive solutions for these and other common computing problems.
Alarmist advice and unbacked claims by security software vendor Symantec has the Macintosh community up in arms.
If you're unsure about the applications installed on your PC -- or know for a fact you've got a few bits of shady software hanging around -- then Spysweeper is a good buy, once you get past the speed issues.
Need to find a specific e-mail message or file on your hard drive? You're not alone. Fortunately, six new localised-search apps let you search your hard drive. Read on to find out more.
Planet CNET: Spins, blurs, and flashing lights
It sounds like a bad acid trip, but on this edition of Planet CNET, we spin in Singapore, get blurred out in F… Watch it now
Australian Customs CIO Murray Harrison dislikes SLAs and runs away if a vendor talks to him about innovation. In this interview, he also explains why getting excited about gadgets can be dangerous and talks about how Customs' outsourcing strategy has evolved.
Driving Business Growth Through Enterprise IT Management
HP & Intel Business Technology Power Center
iPhone suckers test our patience
Westpac bank: AVG's toughest competitor
Will you manage in the exabyte era?
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