News (9)

  • FrontRange beats Microsoft for Ford Health

    Last year, Brisbane-based corporate health provider Ford Health had to choose between FrontRange's Goldmine PE and Microsoft's eponymous CRM system. The company ended up going with Goldmine, but even after the deal was done, Microsoft still wasn't taking no for an answer.

  • Telstra launches mobile CRM tool

    Australia's leading telco has added wireless CRM capabilities to its portfolio thanks to a partnership with Salesforce.com.

  • We are CRM, you will be integrated

    One of the great challenges of implementing customer relationship management is getting CRM to work together with your existing systems. What is the best approach for connecting CRM?

  • Gartner: Consolidation to put squeeze on businesses

    As a few hardware and software suppliers come to increasingly dominate, companies must use caution and hang onto their existing equipment as long as possible, Gartner advises

  • Gartner: Consolidation to put squeeze on businesses

    As a few hardware and software suppliers come to increasingly dominate, companies must use caution, Gartner advises.

More News >

Features and Case Studies (6)

  • Telstra launches mobile CRM tool

    Australia's leading telco has added wireless CRM capabilities to its portfolio thanks to a partnership with Salesforce.com.

  • We are CRM, you will be integrated

    One of the great challenges of implementing customer relationship management is getting CRM to work together with your existing systems. What is the best approach for connecting CRM?

  • Gartner: Consolidation to put squeeze on businesses

    As a few hardware and software suppliers come to increasingly dominate, companies must use caution, Gartner advises.

  • Succeeding in integration: Part three

    In this third instalment of our ongoing series, we take a look at four integration projects, the problems they faced, and how the organisations involved overcame them.

  • Java does the business

    After the initial hype following its introduction, has the computing world lost its addiction to Java? Not on your life.

More Features and Case Studies >

Reviews (1)

  • Tracking Sales: Five packages tested

    The benefits of keeping information centralised and up to date are obvious for all parts of your business. ZDNet Australia looks at software packages designed to help your sales force stay on track.

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