News (5)

  • Working with an incompetent boss

    Dealing with an incompetent boss is always tricky, but can be much more involved when that boss is the CEO. Columnist Bob Weinstein offers CIOs tips on dealing with what is often a frustrating and politically charged scenario.

  • CEO departures open doors for CIOs

    Economics and market instability is prompting an increase in CEO turnovers. The trend, as columnist Bob Weinstein explains, brings both career challenges and opportunities for CIOs.

  • No-nonsense interviewing strategies that work

    Interviewing job candidates can prove difficult, even with experience. Columnist Bob Weinstein shares some key strategies and techniques that can help ensure that interviews for tough spots, such as the CIO's right hand, go smoothly.

  • Should you use an xSP?

    Does it now make sense to use an xSP? Industry expert Bob Weinstein presents the pros and cons of adopting this ASP, ISP, NSP hybrid.

  • Are women cracking IT's glass ceiling?

    While the tech industry has a history of pay inequity between men and women, recent surveys show this may be balancing out. However, pay is not the only factor at play in the workplace battle of the sexes.

Features and Case Studies (8)

  • Implementing call centre systems

    Users' call centre experience is largely dependent on the CRM and ACD training you provide your staff. Find out what you should consider as priorities for help desk managers.

  • Outsourcing: when is it better not to do it yourself?

    When is the right time to outsource versus managing a project inhouse? ZDNet Australia looks at some tips to help you make the right decision.

  • IT Manager's September top 10

    Management dilemmas, drive-by spamming, Linux and security risks were all high up the list of concerns for IT Manager's readers this month. What is it that makes these topics crucial for Australia's CIOs?

  • Working with an incompetent boss

    Dealing with an incompetent boss is always tricky, but can be much more involved when that boss is the CEO. Columnist Bob Weinstein offers CIOs tips on dealing with what is often a frustrating and politically charged scenario.

  • CEO departures open doors for CIOs

    Economics and market instability is prompting an increase in CEO turnovers. The trend, as columnist Bob Weinstein explains, brings both career challenges and opportunities for CIOs.

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