The Australian Taxation Office (ATO) is trying to fix two "annoying" features that clients face when they attempt to call for advice when its staff are too busy — a persistent busy tone or being "chopped off" the line without an explanation.
The government has appointed David Butler as the new second commissioner of the Australian Tax Office to oversee its AU$700 million a year technology budget.
The Australian Tax Office is preparing to put the last and largest of its IT outsourcing contracts — centralised computing — up for grabs, worth around AU$160 million per year. This is EDS's last chance to retain work with the ATO and possibly its first bid since its proposed acquisition by HP.
Perl, PHP, Python and Samba have been commended for improving security in a report analysing over 250 open-source projects.
Observers predict that Hewlett-Packard's acquisition of global outsourcer EDS for US$13.9 billion this week will bring a boost to the Australian integrated services market, but also warn the new Australian entity that its rivals will try to take advantage of the transition here.
The Australian Tax Office CIO Bill Gibson admits that staff have leaked information, lost CDs and been fired for sending porn by e-mail.
The Australian Tax Office is today briefing would-be suppliers on what it expects from those hoping to bag the end-user computing component of its AU$1 billion infrastructure outsourcing deals.
Government was once the great hope for open source but it will continue to diminish due to a lack of support according to the CIOs of Australia's largest government agencies.
The ATO has shortlisted four vendors for the first of its three major outsourcing deals -- managed network services, worth AU$55 million per year.
Efforts to increase the adoption of open source software are being derailed by the efforts of a "loud minority" within the community that have stooped to making personal attacks on those deemed to be enemies, according to one of the open source movement's strongest advocates.
How do four of Australia's largest government agencies protect their networks from attackers? To find out, ZDNet.com.au went to Canberra and spoke to the CIOs of Customs, Centrelink, Defence and the Australian Tax Office.
Australian Department of Defence CIO Greg Farr spoke to ZDNet.com.au about how the organisation's networks are kept secure and why virtualisation and green issues are high on the agenda.
Bill Gibson, CIO of the Australian Tax office, spoke to ZDNet.com.au about why he doesn't completely trust open source software; how the ATO handles security and why competing vendors will have to learn to work together.
CeBIT Australia is on again for 2007 with hundreds of IT products and services on display in addition to the conference, keynotes and forums. Join us as we take a photo tour of the exhibition halls.
Yesterday was show and tell day for linux.conf.au with a pavilion full of gadgets, toys and cool stuff
Mashups involving digital maps are bridging the gap between the virtual and physical worlds, with uses ranging from local shopping and traffic reports to online dating and community organising.
The Australian Taxation Office could expand a pilot project involving access to corporate information through wireless means.
You can't hear them and you can't see them, but be warned, bots are all around us and they do have a search-and-destroy attitude that could be the death of your business.
The corporate Web site is gone and a hacker has made off with the database. The company's reputation is at stake. What crisis management tactics should be employed?
Venture capitalist Sharon Wienbar explains why discussions about the software ultimately end up resembling Dante's nine circles of Hell.
ZoneAlarm Pro 5.5 is the best software firewall available to PC users today.
Trend Micro's PC-cillin Internet Security is an excellent all-in-one antivirus/firewall solution that won't break the bank.
Norton adds worm protection to Norton AntiVirus 2005, but for the price, the company should have added a full firewall instead.
Bargain hunters, ZoneAlarm with Antivirus is the security deal for you.
ZoneAlarm Pro 4.5 is a great firewall for security rookies, but you'll still need a separate antivirus program.
ZoneAlarm Pro 4.0 is a great firewall for security novices, but you'll still need a separate anti-virus program.
After years of being lauded in the Macintosh universe, Intego's NetBarrier is now available for the Windows crowd. But how does it stand up to competitors such as Norton and ZoneAlarm?
Microsoft's Windows XP has received a fair amount of hype in the lead up to its release-Matt Lake and Josh Mehlman assess its usefulness for businesses.
Microsoft's Passport, a core piece of .NET, could make you prone to identity theft. A single sign-on might be convenient, but a simple worm could easily nab your name and password.
This week I'd like to call your attention to a report that provides an insider's view of what happens when teenage hackers use hundreds of open-port PCs like yours and mine to shut down Web sites in what is commonly known as a distributed denial-of-service attack (DDoS).
If Australia is going to take information security seriously, we need more people like the ATO's CIO, Bill Gibson.
The Australian Tax Office CIO Bill Gibson claims that one of the reasons he hasn't deployed much open source software is due to security fears, with the code not subject to enough "technical scrutiny".
Searching for Flash files
Adobe Systems has announced it's partnering with search giants Google and Yahoo to increase the quality of sea… Watch it now
In the second part of his interview, Defence CIO Greg Farr talks about outsourcing, the skills crisis and reveals his most urgent IT priority.
HP & Intel Business Technology Power Center
I'm a celebrity, don't back me up
Lies, damned lies and telco stupidity 
Dear carriers: More walking, less talking
iPhone Launch Centre
The ZDNet.com.au iPhone resource guide contains everything you need to know about Apple's highly anticipated mobile device.
Click here for more.
Who guards the guards: Storage
Making predictions about the storage market isn't difficult. Suggest that capacities will go up and costs will go down and you shouldn't go too far wrong.
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The best mobile processor is...
Our comprehensive review benchmarks 19 of the latest mobile processors, giving you an insight into the best chips on the market.
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