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  • Preparing next-gen e-biz leaders

    Business students are jumping across disciplines to learn a mix of technical and management skills. That's good news for enterprises looking for the next generation of e-business leaders.

  • Keeping customers happy

    How do helpdesk and call centre managers measure customer satisfaction and more to the point, how do they improve it?

  • Motivating employees: It's harder than you think

    Knowing how to properly motivate employees often doesn't come easy for tech leaders. Here are some tips on how to motivate managers and staff.

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