Western Australia is to sport Australia's own Silicon Valley, according to state Industry and Enterprise Minister Francis Logan, who yesterday revealed the country's biggest technology park will be based in Perth.
How do helpdesk and call centre managers measure customer satisfaction and more to the point, how do they improve it?
Microsoft has released 11 security patches, six of which are "critical" and five of which are "important", according to the software giant.
Voice over IP (VoIP) and Web-design company Didjinet is failing to pay its debts as speculation mounts the company will be wound up.
Dotcoms want leaders who can wield technology as a strategic weapon. IT education programs are a growing part of their arsenal.
Knowing how to properly motivate employees often doesn't come easy for tech leaders. Here are some tips on how to motivate managers and staff.
America Online says it will allow its next version of AOL Instant Messenger to communicate with ICQ, a surprise move that will topple the long-standing barrier between the company's two popular IM services.
RMIT IT Test Lab looks at and compares hard drives with capacities above 35GB.
In this roundup we looked at both internal and external storage devices. We got our hands on the all-new Castlewood ORB51100 drive, which uses 5.7GB media. We looked at a variety of solutions including PC Card based solutions and all sorts of different media capacities.
History of British PCs
The cash-strapped UK National Museum of Computing is home to an exhibition of the evolution of British PCs.… Watch it now
Driving Business Growth Through Enterprise IT Management
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Australian security: the lucky country 
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