News (10)

  • Bank to the future

    Most Australian banks ramped-up their online service offerings in 2001 and are planning further enhancements in 2002. ZDNet Australia evaluates the choices that are currently on offer and takes a glimpse into the future of Internet banking.

  • Australian banks failing to capitalise on CRM

    Australian banks are lagging well behind world standards when it comes to using customer relationship management (CRM) technologies, and recent attempts to use CRM as a cost-cutting exercise may be doomed to failure, according to industry experts.

  • 'Access for All' ATM features in Australia

    Global business-to-consumer technology company NCR has launched its “Access for All” ATM features in Australia, with some already being utilised in the marketplace.

  • Banking on the Web 2003

    Who's logging on and what services are on offer when it comes to Internet banking? ZDNet Australia investigates Web banking services, and profiles Australia's leading e-banking providers.

  • Bright future for online banking

    The number of online bankers in Australia is steadily rising and CBA continues to entice the majority of them to its services, according to recent reports.

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Features and Case Studies (4)

  • Australian banks failing to capitalise on CRM

    Australian banks are lagging well behind world standards when it comes to using customer relationship management (CRM) technologies, and recent attempts to use CRM as a cost-cutting exercise may be doomed to failure, according to industry experts.

  • The money network: Migrating to SWIFT

    When your money moves, it almost certainly travels using SWIFTNet, a network for financial institutions. We chart the ups and downs of a few Australian companies which are upgrading to the network.

  • Cybercriminals: Always one step ahead

    A new security problem that exploits Microsoft's Internet Explorer browser has shaken the online banking community. Perhaps it's time to explore other options?

  • Australia's affair with mainframes

    Leading Australian companies HCF, ANZ Bank, Westpac and St George share their ups and downs with the mighty mainframe in this special report.

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