The International Organization for Standardization (ISO) has released a standard for the use of biometric authentication at financial institutions but banks are unlikely to invest in the technology.
Keeping a firm focus on the bottom line has always been a high priority for Australian financial services provider Pure Commerce. And it's paid off, quite literally, as the company continues to grow despite a tough economic climate.
Barclays is to cut 1,800 IT posts in the UK as part of plans to create centrally managed technology "centres of excellence" in key offshore locations around the globe.
Australian banks are lagging well behind world standards when it comes to using customer relationship management (CRM) technologies, and recent attempts to use CRM as a cost-cutting exercise may be doomed to failure, according to industry experts.
Most Australian banks ramped-up their online service offerings in 2001 and are planning further enhancements in 2002. ZDNet Australia evaluates the choices that are currently on offer and takes a glimpse into the future of Internet banking.
In the Australian market, banks are the archetypal large IT customer: they've got lots of technology of differing vintages, have to spend a fortune on services to stitch it all together, and are also obliged to meet a super-strict regulatory regime which would make most lesser enterprises quake in their virtualised boots.
Financial organisations are slowly embracing the notion of unified communications, but significant organisational hurdles remain
Australian banks are lagging well behind world standards when it comes to using customer relationship management (CRM) technologies, and recent attempts to use CRM as a cost-cutting exercise may be doomed to failure, according to industry experts.
IT chiefs at financial services organisations should encourage staff to take greater control of business decisions, says JP Rangaswami, global CIO at Dresdner Kleinwort Wasserstein.
Storage heavyweight EMC has recorded Australian growth of 34 percent year on year for the second quarter 2004, in line with its parent's results, the company's Australian and New Zealand managing director, Steve Redman, said.
The question on the lips of most CIOs is no longer whether to send work offshore. It's a question of how much to send.
It seemed to be an obvious recipe: take two popular emerging technologies and stir vigorously. But the end result isn't to everyone's taste.
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