News (15)

  • ABN AMRO inks CRM deal with Teradata

    NCR on Thursday inked a deal with global bank ABN AMRO to supply the company with customer relationship management and some financial analysis services in the Asia Pacific region.

  • Australian banks failing to capitalise on CRM

    Australian banks are lagging well behind world standards when it comes to using customer relationship management (CRM) technologies, and recent attempts to use CRM as a cost-cutting exercise may be doomed to failure, according to industry experts.

  • Ex-NAB CRM chief goes it alone

    Having passed on the reins of National Australia Bank's (NAB) customer relationship management strategy last year, Charles Lawoko is embarking on a new business life.

  • Keeping data clean

    Data quality is beginning to gain the attention of top management instead of being passed off to IT staff. The reason? CRM.

  • Can you handle CRM?

    Trying to master customer relationship management (CRM) suites these days is somewhat akin to attempting to eat not-quite-solid Jell-O with a fork. In trying to do everything, some CRM packages wind up doing nothing. ZDNet evaluates three CRM vendors.

More News >

Features and Case Studies (4)

  • Australian banks failing to capitalise on CRM

    Australian banks are lagging well behind world standards when it comes to using customer relationship management (CRM) technologies, and recent attempts to use CRM as a cost-cutting exercise may be doomed to failure, according to industry experts.

  • NAB takes AU$200 million writedown on failed ERP project

    The National Australia Bank has taken a pre-tax writedown of AU$409 million on its software assets for the year as botched initiatives such as its notorious global enterprise resource planning project take their toll on the financial institution's full-year bottom line.

  • Browser battle shakes Net apps

    They're used in everything from Google searches to Web tax filings. But standards struggle is rattling W3C and confounding developers.

  • Succeeding in integration: Part two

    Nothing succeeds like other people's success if you can learn from their experiences, that is.

Create an e-mail alert for "banks"
ZDNet Australia Alerts is an e-mail alert service which provides personalised news, features and reviews to readers’ inbox on an hourly, daily and weekly basis.
Alert:
banks


Frequency: *

Filter Tags

  1. Popularity: 1 application
  2. Popularity: 1 application service provider
  3. Popularity: 1 applications
  4. Popularity: 2 asp
  5. Popularity: 2 australia
  6. Popularity: 1 australian privacy laws
  7. Popularity: 4 bank
  8. Popularity: 1 browser
  9. Popularity: 1 business
  10. Popularity: 1 charles
  11. Popularity: 1 code of practice
  12. Popularity: 6 crm
  13. Popularity: 1 crompton
  14. Popularity: 1 customer data
  15. Popularity: 2 customer service
  16. Popularity: 1 customers
  17. Popularity: 1 data management
  18. Popularity: 1 discounts
  19. Popularity: 3 e-business
  20. Popularity: 1 employment
  21. Popularity: 2 ferguson
  22. Popularity: 1 financing
  23. Popularity: 1 forms
  24. Popularity: 1 gerd
  25. Popularity: 1 hosted
  26. Popularity: 1 i-manager
  27. Popularity: 2 iain
  28. Popularity: 1 ibm
  29. Popularity: 1 iia
  30. Popularity: 1 insight2action
  31. Popularity: 1 integration
  32. Popularity: 1 it
  33. Popularity: 1 jobs
  34. Popularity: 2 management
  35. Popularity: 1 national
  36. Popularity: 1 net applications
  37. Popularity: 1 payment
  38. Popularity: 1 plans
  39. Popularity: 1 privacy
  40. Popularity: 1 privacy act
  41. Popularity: 1 privacy issues
  42. Popularity: 1 project
  43. Popularity: 1 purchasing
  44. Popularity: 2 security
  45. Popularity: 1 standards
  46. Popularity: 1 success
  47. Popularity: 1 t&b
  48. Popularity: 1 technology
  49. Popularity: 1 w3c
  50. Popularity: 1 xml
Sponsored content

Power Centre - Content from our premier sponsors

Blogs

  • Renai LeMay MyPerfect.com.au has potential
    Victorian Web start-up My Perfect has a strong story and rationale for why it will succeed. But it has to overcome some challenges and design flaws first.
  • Array Storage infrastructure on the tender track
    For a large-scale storage project, it's not uncommon to go out to tender for the best deal — but when was the last time you had to put together a tender for a document management room?
  • Array Apple has killed the video store; will ISPs be next?
    The Olympics are nearly over, and the Australian team deserves kudos for an excellent performance all around. Yet even as the Olympic sun sets on the Bird's Nest for the last time this weekend, millions of spectators around the world will be scanning their dials in the hope of finding something else to fill their viewing hours.
  • More blogs »

Back to top

Featured