News (83)

  • Ease not fraud ushers in PIN for credit cards

    Credit card users will be given the option of entering a PIN as an alternative to signing their name to authenticate a transaction under a banking industry initiative scheduled to start today.

  • Symantec recognises church software as spyware

    The Church of England's publishing arm has advised clergy to ignore Symantec security warnings, after its Norton Antivirus product wrongly identified church software as spyware.

  • Chip and PIN pushes criminals to diversify

    Retailers are being warned to expect an increase in online fraud as new initiatives to secure bricks-and-mortar transactions incent criminals to target other channels.

  • CommBank's customer service lags tech rollout

    Customer service levels at the Commonwealth Bank have not improved despite the completion of a rollout of a new customer management platform to all of its branches, the bank admitted today.

  • CommSee an 'absolute standout': CBA chief

    Commonwealth Bank chief executive officer Ralph Norris has heaped praise on the "risky" decision to develop an inhouse customer relationship management (CRM) system, declaring it an "absolute standout".

Blogs (2)

  • Read the blog post - Liam Tung

    Banks are confusing consumers on PC security

    Banks obviously have an interest in making consumers feel safe. They are there to protect the customers' money. They want customers to use their online services, too, because the channel offers a lower cost per transaction than a branch. But giving away free security software to make customers feel safe is probably doing more harm than good.

  • Read the blog post - Paul Montgomery, ZDNet Australia

    KM, meet Web 2.0

    Many Web 2.0 technologies and functions fall under the umbrella of KM: wikis for collaboration; tagging and "folksonomy", which is known to the fuddy-duddies as taxonomy; and blogging, which behind the firewall would otherwise be known as intranet publishing.

Features and Case Studies (20)

  • Analysis: CommBank alone on voice biometrics

    The Commonwealth Bank stands alone as the only top tier bank in Australia with its sights on biometrics as a means to improve security for its customers -- but critics say the technology is still too young.

  • Filters can't stop phishing attacks: NCR

    Software filters that are designed to block access to fraudulent Web sites are largely ineffective at protecting against new attacks, according to security experts.

  • Who guards the guards: Security

    Who predicted the death of the password -- and spam? Why is PKI not ubiquitous? Who makes these daft predictions anyway? ZDNet.com.au looks at how the security market was supposed to shape up, according to so-called "experts".

  • 10 ways to avoid being the victim of identity theft

    Identity theft is on the increase, to the tune of 10 million victims in the U.S. and $50 billion in costs. Share this list of preventive measures with your end users, friends, and family members to help protect them from this escalating crime.

  • Protecting our borders: IT stands guard

    Can a national ID card protect Australians against terrorist attacks? And can citizens' details be protected by Public Key Infrastructure? We look at the types of hardware and software employed to combat terrorism, and how ports and other critical infrastructure are protected.

Reviews (9)

  • AVG Internet Security 8.0

    AVG Internet Security 8.0 provides strong protection against malicious Web sites, but its full-system scans sometimes tax system resources and produce false positives.

  • Norton Internet Security 2008

    While Symantec's protection is solid, the overall user experience within Norton Internet Security 2008 could be much, much better. Not all the features work together and use fewer system resources.

  • To catch a spy: Anti-spyware tools reviewed

    Spyware is gaining more mindshare amongst IT departments and security vendors alike. We round up eight tools that take on the undercover software.

  • Wireless crackdown

    The spread of convenient wireless LANs has delighted hackers, who find many WLANs vulnerable. Managing and securing a wireless network is therefore vital, but rarely done well. ZDNet Australia compares the offerings from AirDefense and AirMagnet.

  • Security with bite: 15 technologies tested

    In this special review, we round up the various authentication devices on the market. From fingerprint scanners, to single sign-on software and biometric technology -- we have the authentication market covered.

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Blogs

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  • Array US shows what OPEL could have been
    Sprint's WiMAX roll-out in Baltimore will prove the Australian government's decision to worm its way out of the Opel WiMAX contract was a short-sighted, and ultimately damaging, political stunt that has benefited nobody.
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