While Australia's banks spend millions on new online banking tools and customer relationship management (CRM) projects, the National Australia Bank (NAB) aims to remain a face-to-face business, according to its CRM chief.
National Australia Bank is negotiating with ASX-listed Perth-based software company CCK to buy its treasury management software.
NAB is remaining tight-lipped about the exact cause of yesterday's software error that delayed payments to thousands of businesses and employees.
National Australia Bank this morning said it was in discussions to buy the local arm of Dutch investment bank ABN AMRO, in a move that could enlarge NAB's IT support operation, already one of the largest in Australia.
Banner ads for the National Australia Bank and St George Bank have mysteriously appeared on a controversial site that directs visitors to potentially illegal content.
Banner adverts for Dell and Optus were appearing on the Pirate Bay Web site earlier this week -- until ZDNet Australia published a story revealing the fact.
The next time you're buying antivirus software, don't go direct to Symantec or McAfee. Don't download free antivirus. And definitely don't see Harvey Norman. Ask your bank they're quite literally giving the stuff away.
When creating a secure, locked down IT system for something that is directly responsible for handling cash transactions would you choose the most popular, most targeted operating system?
Botnet operators have become public enemy number-one as consumers, businesses and governments fall foul to identity theft, DDoS attacks and spam. Yet no one appears to be able to stop the spread of bots -- except maybe the media.
ANZ CIO Peter Dalton thinks the bank may have an answer to improve retention of key IT staff -- send them to other companies.
Most of Australia's major banks are just beginning massive IT projects which will see them refresh their core banking systems. But as HSBC's Australian CIO Brenton Hush tells ZDNet.com.au, the global bank's local operation is already ahead.
The motivation for money laundering is greed, and the common gateway is the Internet. How do Australian banks use technology to fight this phantom menace? ZDNet Australia investigates.
NAB may send around 400 jobs overseas in a bid to improve operational efficiencies.
The security flaws plaguing Internet Explorer has led to a renewed interest in other browser options, with market research pointing to Firefox as the leading choice. But a bigger problem, if left unresolved, could lead to corporate bottom lines being affected.
It is quickly becoming the norm for Australia's largest banks to offer discounts on or completely free computer security software to boost internet banking security. The question is, why?
Phishing scams work on an embarrasingly low percentage of users -- but apparently that's enough to keep them profitable.
Microsoft slams Google on privacy
Google's approach to privacy is a decade behind Microsoft, the Redmond software giant's chief privacy strategi… Watch it now
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