Chase Manhattan, the second-largest bank in the United States, is certainly a financial services force to be reckoned with. Until recently, however, even top Chase officials admit that the company was a bit of an e-business pipsqueak.
Data quality is beginning to gain the attention of top management instead of being passed off to IT staff. The reason? CRM.
It's easy to figure out what the wealthy want from an e-commerce site: top-notch goods and services provided in a "high-touch," face-to-face environment. ZDNet takes some hints from Mercedes-Benz and Blue Nile on how to attract high-end customers.
You may be spending generously to get closer to your customers, but can you guarantee their privacy? To a legal certainty? If these questions make you nervous, join the stampede: December 21, the date new national privacy laws kick into effect, is a whole lot closer than you think.
The damage estimates from the dot-com implosion and the ensuing economic downturn are still being tallied, but this much is already clear: The job of delivering successful e-business initiatives has become a whole lot more demanding than it was during the Internet's heyday. Are you up for the I-Manager challenge?
We look at five organisations that took different approaches to satisfying a common business requirement: to improve the management of corporate information. We hear from Jetstar, Family Court, SHFA, Count Wealth and MBF.
After the initial hype following its introduction, has the computing world lost its addiction to Java? Not on your life.
History of British PCs
The cash-strapped UK National Museum of Computing is home to an exhibition of the evolution of British PCs.… Watch it now
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