News (56)

  • CommBank's customer service lags tech rollout

    Customer service levels at the Commonwealth Bank have not improved despite the completion of a rollout of a new customer management platform to all of its branches, the bank admitted today.

  • CommBank rolls out Office 2007

    The Commonwealth Bank of Australia has completed a deployment of Microsoft's new Office 2007 suite to 38,000 desktops a year after giving Google Apps the thumbs down.

  • CommBank CIO gets $1m pay rise

    Commonwealth Bank of Australia chief information officer Michael Harte received an increase just shy of $1 million to his total remuneration package in the 2008 financial year, according to the bank's annual report released today.

  • Aussie banks relay outsourcing lessons

    Chief information officers from two of Australia's largest banks today warned their peers not to poison outsourcing arrangements by obsessing over costs.

  • TCS Australia chops 15 staff

    Citing a slow down in financial services, IT outsourcing firm Tata Consultancy Services has chopped 15 SAP specialists from its Australian financial services division.

Blogs (2)

  • Westpac bank: AVG's toughest competitor

    The next time you're buying antivirus software, don't go direct to Symantec or McAfee. Don't download free antivirus. And definitely don't see Harvey Norman. Ask your bank they're quite literally giving the stuff away.

  • Read the blog post - Munir Kotadia

    Authenticate properly or don't bother calling

    Have you received a telephone call from your bank asking to 'confirm' a recent transaction? How can you be sure it was actually your bank calling?

Features and Case Studies (7)

  • HSBC Australia CIO talks bank tech

    Most of Australia's major banks are just beginning massive IT projects which will see them refresh their core banking systems. But as HSBC's Australian CIO Brenton Hush tells ZDNet.com.au, the global bank's local operation is already ahead.

  • Aussie banks: your new security vendor

    It is quickly becoming the norm for Australia's largest banks to offer discounts on or completely free computer security software to boost internet banking security. The question is, why?

  • Fight money laundering with hi-tech tools

    The motivation for money laundering is greed, and the common gateway is the Internet. How do Australian banks use technology to fight this phantom menace? ZDNet Australia investigates.

  • ZDNet Australia CIO of the year

    Cesare Tizi, who was the chief information officer at Australia's largest energy supplier AGL Energy, has been awarded the title of ZDNet Australia CIO of the year 2007.

  • Analysis: CommBank alone on voice biometrics

    The Commonwealth Bank stands alone as the only top tier bank in Australia with its sights on biometrics as a means to improve security for its customers -- but critics say the technology is still too young.

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Blogs

  • Renai LeMay Australian Govt funds IT start-ups
    This week Australia's Federal Government announced it had allocated $3.6 million in funding to 57 local research projects so that they could be commercialised, with many of them being web or IT-related start-ups.
  • Array Google should come clean on datacentres
    It's nice that Google says it has put an effort into making its datacentres more energy efficient, but the search giant's pledges won't mean much until it discloses just how many of the beasties it's actually running.
  • Array US shows what OPEL could have been
    Sprint's WiMAX roll-out in Baltimore will prove the Australian government's decision to worm its way out of the Opel WiMAX contract was a short-sighted, and ultimately damaging, political stunt that has benefited nobody.
  • More blogs »

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