Customer service levels at the Commonwealth Bank have not improved despite the completion of a rollout of a new customer management platform to all of its branches, the bank admitted today.
The Commonwealth Bank of Australia has completed a deployment of Microsoft's new Office 2007 suite to 38,000 desktops a year after giving Google Apps the thumbs down.
Commonwealth Bank of Australia chief information officer Michael Harte received an increase just shy of $1 million to his total remuneration package in the 2008 financial year, according to the bank's annual report released today.
Chief information officers from two of Australia's largest banks today warned their peers not to poison outsourcing arrangements by obsessing over costs.
Citing a slow down in financial services, IT outsourcing firm Tata Consultancy Services has chopped 15 SAP specialists from its Australian financial services division.
The next time you're buying antivirus software, don't go direct to Symantec or McAfee. Don't download free antivirus. And definitely don't see Harvey Norman. Ask your bank they're quite literally giving the stuff away.
Have you received a telephone call from your bank asking to 'confirm' a recent transaction? How can you be sure it was actually your bank calling?
Most of Australia's major banks are just beginning massive IT projects which will see them refresh their core banking systems. But as HSBC's Australian CIO Brenton Hush tells ZDNet.com.au, the global bank's local operation is already ahead.
It is quickly becoming the norm for Australia's largest banks to offer discounts on or completely free computer security software to boost internet banking security. The question is, why?
The motivation for money laundering is greed, and the common gateway is the Internet. How do Australian banks use technology to fight this phantom menace? ZDNet Australia investigates.
Cesare Tizi, who was the chief information officer at Australia's largest energy supplier AGL Energy, has been awarded the title of ZDNet Australia CIO of the year 2007.
The Commonwealth Bank stands alone as the only top tier bank in Australia with its sights on biometrics as a means to improve security for its customers -- but critics say the technology is still too young.
Visa CIO touts new transaction technologies
Michael Dreyer, CIO of Visa, expresses what innovation means to him in different areas, such as their PayWave … Watch it now
Australian Govt funds IT start-ups
Google should come clean on datacentres
US shows what OPEL could have been
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