Corporate telephony giant Avaya today said it would launch a tool in Australia in November to integrate business telephony systems with Apple iPhone handsets.
Avaya has launched phones and software that it claims will make it easier to intelligently route calls in businesses and call centres.
Avaya said on Monday after the stock market closed that it's replacing its chief executive officer, amid disappointing earnings.
Sydney taxi company Premier Cabs has recently implemented a new Voice over Internet Protocol (VoIP) telephony solution after its legacy equipment was coming to the end of its life.
Enterprise-grade Voice over Internet Protocol (VoIP) hardware vendor ShoreTel formally opened its doors in Australia today, with at least one significant local customer win already under its belt.
Voice over Internet Protocol, in some way, shape, or form, is a standard inclusion now with most business telephony systems. We review the latest offerings.
Lorie Buckingham, CIO of telecom solutions provider Avaya, talks about the promise of unified communications for its more than one million business customers around the world. She also discusses her passion for technology and strategy for integrating innovative communication technologies.
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How can you tell if your business is ready for Voice over IP? Also, who are the leading IP handset providers and systems integrators in Australia?
Meticulous research and close vendor relations have allowed information expert Sensis to rollout an Internet telephony solution to 1,500 workers at its head office.
While being a leader in most areas of IP telephony, Avaya have previously been lacking in support for the smaller end of the market. That's set to change, however, thanks to the introduction of the new Avaya IP Office, a VoIP solution which caters from as little as two users right through to 360 users per server.
If you're thinking about voice over IP, we take a look at the steps involved in getting it set up and what's on offer from four major vendors.
ShoreTel's ShoreGear-120 is a VoIP system aimed primarily at medium- to large-sized businesses ranging from 50 users upwards and offers an impressive and versatile solution with the only major gripe being the big hit to capacity when using analog phones.
It seemed to be an obvious recipe: take two popular emerging technologies and stir vigorously. But the end result isn't to everyone's taste.
By being very easy to configure and manage, the 3CX Phone System for Windows scores well on functionality and is compatible with most SIP handsets, gateways and services. However scalability could be an issue for larger organisations.
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