The Australian Federal Police (AFP) is in the midst of implementing a new Internet Protocol-based (IP) telephony system, with 10 sites going live in the last six months.
Avaya has launched phones and software that it claims will make it easier to intelligently route calls in businesses and call centres.
Has Skype reached the point where it can be used as a replacement telephony solution for businesses?
After a failed attempt to illegally access the FIFA World Cup IT network at the Korea and Japan games four years ago, more emphasis has been placed on intrusion detection processes.
Whatever Huawei does in the Australian market this year, one thing is sure: its competitors will be watching closely.
Financial organisations are slowly embracing the notion of unified communications, but significant organisational hurdles remain
There's been a lot of talk about network convergence, the idea that data, voice and video traffic will one day travel over a single network. In this special report, we look at how Mount Erin Secondary College is tackling convergence and IP telephony goals at footy club the West Coast Eagles.
CeBIT Australia, one of the region's leading ICT tradeshows for the business marketplace, is back again.
Modern solutions are giving staff the option of using the virtual office. In this special report, we investigate what companies can gain from allowing employees to work remotely.
IT organisations must pay close attention to the readiness of the underlying network infrastructure to ensure the highest level of availability and best possible end-user experience. Additional reading: VoIP Essentials
If you're thinking about voice over IP, we take a look at the steps involved in getting it set up and what's on offer from four major vendors.
It seemed to be an obvious recipe: take two popular emerging technologies and stir vigorously. But the end result isn't to everyone's taste.
With Bluetooth, Wi-Fi and 128MB of RAM, the iPAQ H5550 is the mobile power user's Swiss Army knife.
Microsoft slams Google on privacy
Google's approach to privacy is a decade behind Microsoft, the Redmond software giant's chief privacy strategi… Watch it now
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