Sydney's Macquarie University has contracted Avaya to provide it with a 6000-handset IP telephony roll-out, in what appeared to be a snub to its existing networking partner Nortel, which maintains its Australian head office on the university's campus.
The former leader of Business Object's Australian business, Rob Wells, has been appointed to lead the local operation of internet telephony giant Avaya.
Avaya and Lenovo have announced a partnership to enhance IP communications on ThinkPad notebooks, the companies announced on Wednesday.
Avaya has launched phones and software that it claims will make it easier to intelligently route calls in businesses and call centres.
Australian financial software vendor Reckon will dump its existing call centre technology provider Interactive Intelligence in favour of a Voice over Internet Protocol (VoIP) solution from Avaya.
How can you tell if your business is ready for Voice over IP? Also, who are the leading IP handset providers and systems integrators in Australia?
Voice over Internet Protocol, in some way, shape, or form, is a standard inclusion now with most business telephony systems. We review the latest offerings.
Software-based phones are coming to the fore as big changes come to the way people make calls.
Intel is investing in VoIP giant Skype to make sure the company's software products are streamlined for Intel's next generation of dual-core processors.
Australian companies are showing a lot of interest in Voice over IP, yet not many projects are underway. We profile the companies that are ahead of the pack.
Avaya and Lenovo have announced a partnership to enhance IP communications on ThinkPad notebooks, the companies announced on Wednesday.
While being a leader in most areas of IP telephony, Avaya have previously been lacking in support for the smaller end of the market. That's set to change, however, thanks to the introduction of the new Avaya IP Office, a VoIP solution which caters from as little as two users right through to 360 users per server.
If you're thinking about voice over IP, we take a look at the steps involved in getting it set up and what's on offer from four major vendors.
By being very easy to configure and manage, the 3CX Phone System for Windows scores well on functionality and is compatible with most SIP handsets, gateways and services. However scalability could be an issue for larger organisations.
It seemed to be an obvious recipe: take two popular emerging technologies and stir vigorously. But the end result isn't to everyone's taste.
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