The local arm of mining machinery group Joy Global is close to completing a corporate telephony refresh, a move taking place in the context of a wider international push to consolidate the group's ICT resources.
The chief information officer (CIO) of health benefits provider Manchester Unity is riding the wave of two of the most prominent enterprise ICT trends in 2005 -- insourcing and Voice over Internet Protocol (VoIP).
CIOs and IT managers like to "future-proof" their new purchases so they won't run into surprises several years down the track. A hybrid VoIP system could be just the ticket.
St George Bank has substantially completed a refresh of the telephony systems used in its smaller retail branches, with Panasonic getting the nod over the bank's corporate supplier Avaya.
Last week this column asked the question of whether free Internet telephony Skype was good enough for business use.
It may have had its share of teething pains, but medical clinic chain Medi 7 has used its VoIP and open source Asterisk PABX rollout to improve call routing and slash thousands of dollars in telecommunications costs.
It seemed to be an obvious recipe: take two popular emerging technologies and stir vigorously. But the end result isn't to everyone's taste.
Meticulous research and close vendor relations have allowed information expert Sensis to rollout an Internet telephony solution to 1,500 workers at its head office.
For Western Australia's DVG Automotive Group, the ability to move phone calls over a data network was just the beginning of a VoIP project that's on track to pay for itself in as little as seven months.
How many prospective customers are you managing? CommtechWireless has 30,000. CEO Nathan Buzza explains how this fast-growing wireless paging company keeps up.
It seemed to be an obvious recipe: take two popular emerging technologies and stir vigorously. But the end result isn't to everyone's taste.
If you're thinking about voice over IP, we take a look at the steps involved in getting it set up and what's on offer from four major vendors.
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