Avaya has launched phones and software that it claims will make it easier to intelligently route calls in businesses and call centres.
Avaya said on Monday after the stock market closed that it's replacing its chief executive officer, amid disappointing earnings.
Enterprise-grade Voice over Internet Protocol (VoIP) hardware vendor ShoreTel formally opened its doors in Australia today, with at least one significant local customer win already under its belt.
Last week this column asked the question of whether free Internet telephony Skype was good enough for business use.
Sydney taxi company Premier Cabs has recently implemented a new Voice over Internet Protocol (VoIP) telephony solution after its legacy equipment was coming to the end of its life.
Lorie Buckingham, CIO of telecom solutions provider Avaya, talks about the promise of unified communications for its more than one million business customers around the world. She also discusses her passion for technology and strategy for integrating innovative communication technologies.
Financial organisations are slowly embracing the notion of unified communications, but significant organisational hurdles remain
How can you tell if your business is ready for Voice over IP? Also, who are the leading IP handset providers and systems integrators in Australia?
Meticulous research and close vendor relations have allowed information expert Sensis to rollout an Internet telephony solution to 1,500 workers at its head office.
Voice over Internet Protocol, in some way, shape, or form, is a standard inclusion now with most business telephony systems. We review the latest offerings.
If you're thinking about voice over IP, we take a look at the steps involved in getting it set up and what's on offer from four major vendors.
By being very easy to configure and manage, the 3CX Phone System for Windows scores well on functionality and is compatible with most SIP handsets, gateways and services. However scalability could be an issue for larger organisations.
ShoreTel's ShoreGear-120 is a VoIP system aimed primarily at medium- to large-sized businesses ranging from 50 users upwards and offers an impressive and versatile solution with the only major gripe being the big hit to capacity when using analog phones.
Motorola and NEC America are co-developing an Internet Protocol office telephone that roams from Wi-Fi onto cell phone networks, the companies announced Tuesday.
With Bluetooth, Wi-Fi and 128MB of RAM, the iPAQ H5550 is the mobile power user's Swiss Army knife.
Can Chrome give Internet Explorer a run for its money?
ZDNet correspondent Sumi Das talks with Senior Editor Sam Diaz about the perks and pitfalls of the newly relea… Watch it now
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