News (43)

  • Avaya and Lenovo team up on VoIP

    Avaya and Lenovo have announced a partnership to enhance IP communications on ThinkPad notebooks, the companies announced on Wednesday.

  • Microsoft leaves Cisco out in the cold

    From an IT management perspective, Microsoft's new relationship with networking vendor Nortel is troubling.

  • St George wraps up branch telephony refresh

    St George Bank has substantially completed a refresh of the telephony systems used in its smaller retail branches, with Panasonic getting the nod over the bank's corporate supplier Avaya.

  • Avaya takes a SIP of smart routing

    Avaya has launched phones and software that it claims will make it easier to intelligently route calls in businesses and call centres.

  • Avaya names new CEO

    Avaya said on Monday after the stock market closed that it's replacing its chief executive officer, amid disappointing earnings.

Features and Case Studies (25)

  • Financial services wary on unified communications

    Financial organisations are slowly embracing the notion of unified communications, but significant organisational hurdles remain

  • Avaya: Lorie Buckingham, CIO

    Lorie Buckingham, CIO of telecom solutions provider Avaya, talks about the promise of unified communications for its more than one million business customers around the world. She also discusses her passion for technology and strategy for integrating innovative communication technologies.

  • Convergence drives FIFA World Cup

    video: Doug Gardner, Avaya's FIFA World Cup Program managing director.

  • Business guide to implementing VoIP

    How can you tell if your business is ready for Voice over IP? Also, who are the leading IP handset providers and systems integrators in Australia?

  • VoIP handsets reviewed

    Voice over Internet Protocol, in some way, shape, or form, is a standard inclusion now with most business telephony systems. We review the latest offerings.

Videos (1)

  • Avaya: Lorie Buckingham, CIO

    Lorie Buckingham, CIO of telecom solutions provider Avaya, talks about the promise of unified communications for its more than one million business customers around the world. She also discusses her passion for technology and strategy for integrating innovative communication technologies.

Reviews (8)

  • Avaya and Lenovo team up on VoIP

    Avaya and Lenovo have announced a partnership to enhance IP communications on ThinkPad notebooks, the companies announced on Wednesday.

  • Avaya IP Office 500

    While being a leader in most areas of IP telephony, Avaya have previously been lacking in support for the smaller end of the market. That's set to change, however, thanks to the introduction of the new Avaya IP Office, a VoIP solution which caters from as little as two users right through to 360 users per server.

  • Voice over IP: Security, stability, success

    If you're thinking about voice over IP, we take a look at the steps involved in getting it set up and what's on offer from four major vendors.

  • 3CX Phone System for Windows

    By being very easy to configure and manage, the 3CX Phone System for Windows scores well on functionality and is compatible with most SIP handsets, gateways and services. However scalability could be an issue for larger organisations.

  • ShoreTel ShoreGear-120

    ShoreTel's ShoreGear-120 is a VoIP system aimed primarily at medium- to large-sized businesses ranging from 50 users upwards and offers an impressive and versatile solution with the only major gripe being the big hit to capacity when using analog phones.

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