News (55)

  • Aust top telcos fall back in fault repairs

    The nation's leading telecoms carriers' fault repair efforts declined nationally in the March quarter, a fact that both Telstra and Optus blame on the NSW bushfire and flooding in the state.

  • ACA releases telco Report card

    The latest report card from the Australian Communications Authority has given the major telcos mixed reviews in repairing faults and reducing mobile call congestion rates.

  • Consumers unaware of telco compo clause: survey

    Most consumers are not aware of their right to financial compensation if timeframes for phone connections and fault repairs aren't met by telco players, according to an Australian Communications Authority (ACA) survey.

  • Watchdog slams unethical telcos

    Telecommunications carriers caught 'slamming' customers will pay the price, with the industry watchdog warning of penalties of up to AU$250,000.

  • Emergency services organisations slam telco self-interest

    Most telcos are spurred to provide help to emergency services only when it fits their economic agenda, the ACA was told.

More News >

Reviews (2)

  • We need more mobile providers

    The mobile phone industry, often accused of having too many players for the size of the market, may have found a new -- and more sensible -- way to operate in Australia.

  • 3G: Not just for bankers

    3G mobile technology is a bit like getting a phone line installed: it'll be there next week, promise. By the time 3G arrives, will it be obsolete?

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