The Australian IT outsourcing market could be headed for a downward spiral, recent findings at IDC have uncovered.
Observers predict that Hewlett-Packard's acquisition of global outsourcer EDS for US$13.9 billion this week will bring a boost to the Australian integrated services market, but also warn the new Australian entity that its rivals will try to take advantage of the transition here.
EDS appears to have jumped the final hurdle, knocking Hewlett-Packard out of the race for one of the juiciest South Australian government outsourcing contracts, distributed computing support services.
While Australian businesses are showing increasing interest in service and process management approaches such as ITIL and CMM, that enthusiasm drops off dramatically once outsourcing comes into play, according to new data from research firm Forrester.
Initiatives designed to teach small local IT providers how to engage with the South Australian government have been described as nothing more than pre-election sweeteners.
Ever outsourced to a vendor with fantastic technical capability, but major management issues?
Aussie smartcard vendor ERG has decided to outsource to Tata Consultancy Services (TCS), and you can't help but think of the Qantas example.
Satyam Computer Services has taken a big step towards dispelling fears that foreigners will eventually takeover Australia's IT industry.
If there's one jurisdiction that can claim to have learned from harsh experience in outsourcing, it's South Australia. Here's hoping others are paying close attention to how it applies those lessons.
Analyst group Gartner has been prominent on the conference front of late, cranking up its talk-fests in Sydney around outsourcing, application integration, data centres, and security. Technology managers come from far and wide for the events, but are they worthwhile?
Is outsourcing a viable solution for large-scale IT organisations in Australia? We ask George Bell, CEO of CSC Australia, for his views on how the company plans to grow in today's tough market.
The level of outrage over the outsourcing of software development to India is disproportionate to the effect it is having on the local industry, according to analysis group Gartner.
Approximately 98 percent of respondents strongly welcome anti-outsourcing legislation, an IT Manager Australia survey revealed.
Misunderstandings about the services being provided can be one of the key problems with outsourcing arrangements, according to a leading Australian industry analyst.
In 2007 leading industry watchers speculated on the trends affecting the market, and while some proved right, others proved otherwise. Discovers how expert predictions fared on Vista, low-cost laptops and outsourcing.
ZDNet Australia meets with Michael Harte, CIO of the Commonwealth Bank to find out his views on security and sourcing (both out- and open-).
As Australia and various other nations prepare to vote on whether Microsoft's Open Office XML becomes an ISO standard, the Redmond giant is attempting to downplay fears that OOXML adopters will be hooked into the company's technology.
Redmond-based group project manager of Microsoft Office, Gray Knowlton, told ZDNet Australia that OOXML provides higher levels of security. "One of the benefits we have with the OpenOffice XML formats is that we know when we read and write and document because we have an XML based representation of what's in that content -- we know what should and should not be there," he said.
Wotif is one of the most popular online marketplaces for last-minute hotel accommodation in Australia and New Zealand. In this interview, the company's CIO Paul Young talks about some of the important technical and business decisions he has made in order to successfully manage the infrastructure of a rapidly growing Web 2.0 company.
With millions of customers at AGL paying by credit card, Cesare Tizi, ZDNet Australia CIO of the Year 2007, explains the importance of security and why outsourcing it is a bad idea. Tizi also talks about why Australia should implement stringent data disclosure laws.
Would you put the security of your company into someone else's hands? ZDNet Australia finds out what benefits and peace of mind a managed service can provide.
Antivirus management is complex, time consuming, and absolutely essential. Handing it over to a service provider could prove to be the easiestâ€"and safestâ€"option.
For standard invoices and reports requiring efficient delivery, PDF-eXPLODE could well be a lifesaver. It can be a bit touchy on occasion, but once your document templates are set up properly it should be plain sailing.
Hutchison Telecoms, which owns Orange, has outsourced the operation of its Australian mobile networks to Ericsson Australia in a seven-year deal that is expected to save the telco over AU$40 million.
With the rollout of 3G promised "any time soon" many people are becoming concerned about the negative aspects of linking mobile phones to the Web.
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