News (102)

  • TCS Australia chops 15 staff

    Citing a slow down in financial services, IT outsourcing firm Tata Consultancy Services has chopped 15 SAP specialists from its Australian financial services division.

  • RBA criticises payments innovation

    Australia's central bank has criticised the nation's four largest commercial banks for shirking on investments in payment systems technology, resulting in a lack of innovation and neglect of systems like EFTPOS.

  • ISO dishes up biometrics standard for banks

    The International Organization for Standardization (ISO) has released a standard for the use of biometric authentication at financial institutions but banks are unlikely to invest in the technology.

  • Aussie entrepreneur jackpots in Fujitsu sale

    Australian entrepreneur John Orrock has sold his CRM systems integration business Okere to the US arm of Fujitsu Consulting in a multi-million dollar deal.

  • Fraud assault sparks Aust interest in biometrics

    An intensifying assault on the security of Australians' identification and financial information should push government and industry to embrace biometric technologies, a leading expert in the area said today.

Blogs (1)

  • Read the blog post - Angus Kidman

    Don't bank on it

    In the Australian market, banks are the archetypal large IT customer: they've got lots of technology of differing vintages, have to spend a fortune on services to stitch it all together, and are also obliged to meet a super-strict regulatory regime which would make most lesser enterprises quake in their virtualised boots.

Features and Case Studies (51)

  • Financial services wary on unified communications

    Financial organisations are slowly embracing the notion of unified communications, but significant organisational hurdles remain

  • Australia: CRM leaders go head to head

    Pivotal's Helen Robinson and salesforce.com's Doug Farber debate on where the local customer relationship management business is headed.

  • EMC ANZ sees surge in growth

    Storage heavyweight EMC has recorded Australian growth of 34 percent year on year for the second quarter 2004, in line with its parent's results, the company's Australian and New Zealand managing director, Steve Redman, said.

  • Australian banks failing to capitalise on CRM

    Australian banks are lagging well behind world standards when it comes to using customer relationship management (CRM) technologies, and recent attempts to use CRM as a cost-cutting exercise may be doomed to failure, according to industry experts.

  • NAB takes AU$200 million writedown on failed ERP project

    The National Australia Bank has taken a pre-tax writedown of AU$409 million on its software assets for the year as botched initiatives such as its notorious global enterprise resource planning project take their toll on the financial institution's full-year bottom line.

Reviews (2)

  • Voice over IP + wireless LAN = ?

    It seemed to be an obvious recipe: take two popular emerging technologies and stir vigorously. But the end result isn't to everyone's taste.

  • Archiving: what's in store?

    Tape, disk, or optical? We set a budget of AU$20,000 and asked three vendors to come up with a storage solution.

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