News (76)

  • ATO downtime thwarts weekend tax enthusiasts

    Two Australian Tax Office (ATO) portals will experience downtime this weekend for upgrades, but once they return, taxpayers are unlikely to notice the difference.

  • ATO admits callers are 'chopped off'

    The Australian Taxation Office (ATO) is trying to fix two "annoying" features that clients face when they attempt to call for advice when its staff are too busy a persistent busy tone or being "chopped off" the line without an explanation.

  • ATO staff fired for viewing confidential data

    A dozen employees have either been sacked or resigned after internal audits of logs by the Australian Tax Office (ATO) showed employees had been abusing their access privileges.

  • ATO avoids open source due to security concerns

    Security concerns have kept the Australian Tax Office (ATO) from adopting open source software, according to the agency's CIO Bill Gibson.

  • EDS reassures Aussie clients

    The Australian division of Texan IT services giant EDS has sent its major local clients letters assuring them that its US$13.9 billion acquisition by Hewlett-Packard wouldn't result in a drop in service levels.

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Blogs (4)

  • Read the blog post - Angus Kidman

    Data mining no minor matter

    Coming up with a business case for a data mining strategy might be a tricky business but if it generated AU$118 million in additional revenue, then it would probably be something of a no-brainer.

  • Read the blog post - Munir Kotadia

    Tax Office needs to rethink open source objections

    The Australian Tax Office CIO Bill Gibson claims that one of the reasons he hasn't deployed much open source software is due to security fears, with the code not subject to enough "technical scrutiny".

  • Read the blog post - Angus Kidman

    Taxing task for warehouse builders

    Plans by the Australian Tax Office to track the purchase and sale of investment properties might make a few money-minded Australians nervous, but they represent a potential bonanza for storage vendors and business intelligence firms.

  • Read the blog post - Munir Kotadia

    Can digital certs fend off Trojan attacks?

    Special Minister of State Gary Nairn this week released a paper titled 'Responsive Government - A New Service Agenda', which details how e-government services will be 'improved' over the next four years.

Features and Case Studies (8)

  • Australian Tax Office: Bill Gibson, CIO

    Bill Gibson, CIO of the Australian Tax office, spoke to ZDNet.com.au about why he doesn't completely trust open source software; how the ATO handles security and why competing vendors will have to learn to work together.

  • Government CIO spotlight on: Security

    How do four of Australia's largest government agencies protect their networks from attackers? To find out, ZDNet.com.au went to Canberra and spoke to the CIOs of Customs, Centrelink, Defence and the Australian Tax Office.

  • AU Tax Office extends outsourcing deal with EDS

    The Australian Taxation Office (ATO) has extended their outsourcing arrangement with troubled IT giant Electronic Data Systems (EDS).

  • Department of Defence: Greg Farr, CIO (part one)

    Australian Department of Defence CIO Greg Farr spoke to ZDNet.com.au about how the organisation's networks are kept secure and why virtualisation and green issues are high on the agenda.

  • Aust Tax Office driving corporate e-commerce takeup

    The Australian Taxation Office is about to complete an important phase of the federal government's Gatekeeper strategy to drive ecommerce, the Business Authentication Framework (BAF).

More Features and Case Studies >

Videos (4)

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