They say too many cooks spoil the broth, but the customer service problem recently facing the Australian Taxation Office (ATO) was proving even harder to swallow.
The Australian Taxation Office has picked a shortlist of five vendors, including aerospace manufacturer Lockheed Martin Australia, to compete for a key part of the agency's AU$1 billion technology outsourcing work.
Hewlett-Packard's move to chop about 24,600 jobs worldwide following its US$13.9 billion EDS buy might not have much impact on the merged group's operation in Australia, according to Australian Taxation Office CIO Bill Gibson.
The Australian Taxation Office has pushed back the completion date for its $724 million IT Change Program by 18 months in order to comply with new government requirements and allow more bedding down time for major updates.
The Australian Tax Office has laid out the requirements for its centralised computing contract, worth AU$160 million per year.
Australians, it turns out, are rather keen on submitting their tax returns electronically, but if you want to know just how keen they are right at this moment, you'll have to wait for a couple of years.
Special Minister of State Gary Nairn this week released a paper titled 'Responsive Government - A New Service Agenda', which details how e-government services will be 'improved' over the next four years.
Bill Gibson, CIO of the Australian Tax office, spoke to ZDNet.com.au about why he doesn't completely trust open source software; how the ATO handles security and why competing vendors will have to learn to work together.
The Australian Taxation Office (ATO) has extended their outsourcing arrangement with troubled IT giant Electronic Data Systems (EDS).
Making sure projects are planned rigorously and that IT implementations remain transparent to all involved is key, advises a leading Australian IT executive.
The information technology industry continues to suffer from growing pains associated with its immaturity relative to other aspects of business, a panel including some of Australia's leading chief information officers has concluded.
The Australian Taxation Office is about to complete an important phase of the federal government's Gatekeeper strategy to drive ecommerce, the Business Authentication Framework (BAF).
Personalisation has become an accepted part of technological interaction, but what does the future hold?
Need some help with your taxes this year? While they won’t take the sting out of tax time entirely, some of the most recent accounting software offerings are designed to do more than just arithmetic.
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