News (58)

  • ATO: A change in the change program

    An excessive risk profile and lack of resources has prompted the Australian Taxation Office to extend its AU$400-AU$450 million change program from three to four years.

  • ATO nears final phase of Change Program

    Australian Taxation Office (ATO) second commissioner Greg Farr said his staff are performing the equivalent of one regular Siebel implementation per week as they keep a case management system deployment on track.

  • Accenture to reap AU$100m in ATO super

    Accenture has all but sealed a AU$100 million contract with the Australian Taxation Office (ATO) following changes to superannuation tax announced in the federal budget in May.

  • ATO gongs offshore development

    Australian Taxation Office officials have opted for homegrown software development to keep the Change Program on track, and have all but ruled out offshore labour.

  • Legacy systems save ATO's Change Program

    The Australian Tax Office's AU$700 million processing systems overhaul has been saved by the systems due to be replaced, according to first assistant commissioner Greg Dark.

Blogs (2)

  • Read the blog post - Steven Deare

    ATO offshoring precedent still on horizon

    The Australian Taxation Office (ATO) may have opted against a recent proposal to offshore, but it still seems the writing is on the wall following May's federal budget.

  • Read the blog post - Steven Deare

    Facing up to offshoring truths

    The ATO's decision not to offshore software development is a much-needed reminder that despite the technical wizardry of remote/teleworking and the costs benefits of India, simple face-to-face communication can never be bettered.

Features and Case Studies (12)

  • Australian Tax Office: Bill Gibson, CIO

    Bill Gibson, CIO of the Australian Tax office, spoke to ZDNet.com.au about why he doesn't completely trust open source software; how the ATO handles security and why competing vendors will have to learn to work together.

  • IT still struggles with growing pains: CIOs

    The information technology industry continues to suffer from growing pains associated with its immaturity relative to other aspects of business, a panel including some of Australia's leading chief information officers has concluded.

  • ATO plays it cool on Siebel

    The Australian Taxation Office has ruled out any short-term changes to its deployment of a Siebel platform following news this week Oracle was moving to acquire the customer relationship management vendor in a deal worth AU$7.6 billion.

  • Tax executives take to wireless

    The Australian Taxation Office could expand a pilot project involving access to corporate information through wireless means.

  • CRM suffers due to user 'short-termism'

    More and more companies are shelling out for CRM systems, yet few are bothering to see if their investments have been worthwhile.

Reviews (3)

  • Don't take it personal

    Personalisation has become an accepted part of technological interaction, but what does the future hold?

  • Death, taxes and accounting software

    Need some help with your taxes this year? While they won’t take the sting out of tax time entirely, some of the most recent accounting software offerings are designed to do more than just arithmetic.

  • Security with bite: 15 technologies tested

    In this special review, we round up the various authentication devices on the market. From fingerprint scanners, to single sign-on software and biometric technology -- we have the authentication market covered.

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