Problems with Telstra's new Siebel-based billing system have led to call centres being choked by long delays and errors, according to one of the telco's unions. However, Telstra claimed the union had attempted to undermine the IT transformation's success.
Optus could slash hundreds of jobs this week to counter the effects of a likely economic downturn.
Plane manufacturer Airbus has issued new guidelines to carriers operating its A330 model, after Australian investigators blamed a computer fault for causing a terrifying mid-air plunge.
Apple has unveiled a revamped line of Macintosh laptop computers made leaner, slicker, faster and a bit more affordable.
Telstra chief executive Sol Trujillo today said the telco was waiting on more information from the federal government before deciding on whether or not to bid to build the National Broadband Network (NBN).
Sydney-based start-up Streem yesterday formally launched a new online news site, saying it would differ from traditional media outlets by paying readers a small fee for any content they submitted.
Family First has expelled one of its election candidates over a pornography scandal.
Sun Microsystems chairman Scott McNealy said he was misquoted in a South Korean newspaper earlier this week as saying Sun and mobile manufacturer Samsung are working on an iPhone-killer.
MySQL chief Marten Mickos discusses software patents, Oracle, making money with open source and why his company is the Ikea of the database world.
Dubai-based international airline Emirates will try to attract more long-haul business customers by providing the world's first regular, airborne wireless laptop service.
An industry analyst predicts support of mobile devices will mirror what happened with PCs: individual business units will invest in the technology and force IT to support it.
Sony's new media center hits the Japanese market, but its pared-down features have cooled many experts' enthusiasm.
Australia's mobile telecommunications market grew by more than 12 per cent in 2002/03, driven by a continuing surge in pre-paid services.
Hackers claim they can play games made for the Nokia deck on other mobile phones.
Japan to get a laptop touting 3D imaging, sans the glasses. A jury of PC gamers is still out.
Telstra Country Wide has announced a AU$231 million investment in 2003/04 to improve services to regional areas.
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