It is more important for online banking to make customers feel secure than make those customers actually secure, according to the head of technology at Commonwealth Bank's New Zealand subsidiary, Auckland Savings Bank (ASB).
Should Australians be worried that NZ bank customers are being used as "lab rats" to see if users could be made liable if they fall victim to online fraud?
Demographic matching -- even 'psychographic' matching -- is increasingly likely to be used to connect customers with a compatible agent when they speak to call centre personnel.
New Zealand pulls a first in Australasia with its wireless EFTPOS via CDMA now available to retailers.
New Zealand's ASB Bank is implementing a new authentication system that uses SMS messaging to reduce the potential for mass Internet banking fraud.
It's official: Australia is an easy target for Russian crime gangs some are even turning Aussie lonely hearts into money mules. But are those "victims" actually guilty?
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