News (17)

  • BitTorrent: Sysadmins to face the music

    The federal court has ruled two systems administrators from Internet service provider Swiftel can be sued for alleged music piracy, overriding an earlier decision.

  • Court saves two Swiftel staff

    A federal magistrate has rejected the music industry's application to add two more respondents to the case against Internet service provider Swiftel.

  • Swiftel logs distorted, court told

    Major record companies today voiced concern that evidence from Internet service provider Swiftel was tampered with.

  • Aussie BitTorrent case to test Aust-US FTA

    A federal magistrate today rejected a request from solicitors representing Internet service provider Swiftel Communications and associated parties to move a court case over alleged copyright infringement to the Federal Court.

  • Court date set for Aussie BitTorrent case

    Australia's music industry piracy investigations unit is preparing to face Internet service provider Swiftel Communications in the Federal Magistrates' Court on Wednesday following the raid on Swiftel's premises in Perth, Western Australia last week.

Features and Case Studies (3)

  • We are CRM, you will be integrated

    One of the great challenges of implementing customer relationship management is getting CRM to work together with your existing systems. What is the best approach for connecting CRM?

  • What's new in the contact centre?

    What new (and not-so-new) technologies are finding their way into contact centres, and how are they making things better?

  • Compile a second Linux kernel

    Adding a new kernel to your Linux box can render your machine unbootable. But there is a strategy you can follow to lower the risk. Here are some tips for compiling a Linux kernel without killing your machine.

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