News (51)

  • Higher intelligence

    Business Intelligence software gives managers the tools to draw from many data sources and take a snapshot view of their company's performance. Why are BI vendors defying the industry trend and continuing their stellar growth?

  • Oracle claims Aussie apps wins

    Software giant Oracle went for overkill factor today as it named more than twenty new Australian customers of its enterprise applications.

  • Salesforce.com wants customers to use the force

    Salesforce.com is trying to persuade its customers to use its hosting platform, called force.com, to serve up their online applications, but even the company's leaders admit that most people still view it simply as a hosted CRM platform. Will its rebranding and development strategies help it to turn the corner?

  • Salesforce.com upgrades CRM service

    Salesforce.com on Tuesday unveiled the latest version of its on-demand customer relationship management service.

  • Salesforce to open incubation centres

    To drive entrepreneurship on the software-as-a-service (SaaS) model, Salesforce.com will set up AppExchange "incubators" for software developers in yet-unspecified locations around the world by next year, says chief executive officer Marc Benioff.

Blogs (2)

  • Read the blog post - Steven Deare

    Virtual realities

    It's nigh on impossible to hear a bad word about virtualisation software at the moment, but is it good news for everyone?

  • Read the blog post - Angus Kidman

    Are all Web applications worthy of praise?

    Is the world going to collapse if we own up to the fact that some Internet-based applications are a huge pain? I doubt it, but not everyone seems to agree.

Features and Case Studies (28)

  • SAP vs. PeopleSoft: The gloves are off

    PeopleSoft casts aspersions on the flexibility and adaptability of its competitor, SAP. The bombastic rhetoric is a side show, however. The issue for enterprises is which vendor can provide the most reliable, cost-effective solutions.

  • Higher intelligence

    Business Intelligence software gives managers the tools to draw from many data sources and take a snapshot view of their company's performance. Why are BI vendors defying the industry trend and continuing their stellar growth?

  • Is Microsoft bringing CRM to the masses?

    With market leader Siebel Systems losing customers in droves, the stage looked set for upstart on-demand player Salesforce.com to sweep the field. Not any more. Next month, Microsoft comes into the picture with CRM 3.0.

  • CRM on demand: A host of problems?

    Hosted CRM software promises to be cheaper and more flexible than a locally installed system, but are there any integration issues?

  • CRM right here, RightNow

    On-demand customer relationship managemet provider RightNow Technologies claims it is the only true believer when it comes to hosted software.

Reviews (7)

  • Reviews News: An enterprising solution

    This week there's a lot of goodies for the systems administrator of an enterprise, perhaps looking to make life a bit easier or more secure. Check out this week's new product releases.

  • GoldMine Business Contact Manager: We have contact

    FrontRange's GoldMine Business Contact Manager provides all the features a small business needs for customer relationship management, at a reasonable price.

  • Security with bite: 15 technologies tested

    In this special review, we round up the various authentication devices on the market. From fingerprint scanners, to single sign-on software and biometric technology -- we have the authentication market covered.

  • Performance problems?

    We examine tools that can drill down through your applications to pinpoint exactly where loading causes trouble.

  • Not as thick as some: 7 thin clients tested

    Thin clients seem to be a perennial runner-up to full-featured desktops, but we think the time is right to stop thinking "what if?" and to get rid of those clunky desktop PCs.

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