News (344)

  • AOL not sold on IM interoperability

    America Online is backing away from opening its instant messaging servers to communicate with rival networks.

  • AOL, Microsoft to talk about IM

    As part of their major truce announced Thursday, AOL Time Warner and Microsoft pledged to discuss making their instant messenger products talk to each other.

  • AOL quits enterprise IM game

    America Online will no longer offer its flagship instant messenger software for businesses, the company said Monday, as the so-called enterprise IM segment appears better suited to more established applications vendors.

  • AOL shuts out users in battle over IM

    People using the popular Trillian software may lose access to part of AOL Time Warner's instant messaging system

  • Santa IM worm hits AOL, MSN and Yahoo

    A Santa Claus worm is attempting to trick America Online, Microsoft MSN and Yahoo instant-messaging users into clicking on a file that delivers unwanted software to a victim's computer.

More News >

Features and Case Studies (57)

  • Analysis: Enterprise IM a tough sell

    Converting free consumer products into paid services tailored to a business clientele can be harder than it looks.

  • Does IM stand for insecure messaging?

    Malicious attacks now come cloaked in messages that appear to have been sent by a known instant messaging contact -- even more reason to be wary.

  • Next wave of IM use is coming

    Instant messaging is a popular consumer tool that hasn't taken deep root in the enterprise. But some of the biggest technology players are working to change the landscape by pushing IM in the workplace.

  • The slow evolution of instant messaging

    Q&A Reuters' head of collaboration services explains why instant messaging's future is more about cooperation than competition.

  • Bigger phishes ready to spawn

    special report Phishing attacks may have slowed, but their sophistication is increasing at a rapid pace.

More Features and Case Studies >

Reviews (66)

  • MSN Messenger upgrade blocks Trillian

    Microsoft is forcing people to upgrade to newer versions of its instant messenger application and is shutting its doors to third-party IM products such as Trillian.

  • AOL AIM 5.5

    Although it offers more business-oriented features than any other IM we reviewed, AIM 5.5 will still appeal mostly to home users.

  • AIM, ICQ to interoperate

    America Online says it will allow its next version of AOL Instant Messenger to communicate with ICQ, a surprise move that will topple the long-standing barrier between the company's two popular IM services.

  • IM invasion: 4 chat apps compared

    We take a look at four top chat apps, all of them free, and weigh the relative merits of each.

  • Patent creates IM wrinkle

    America Online has quietly secured a patent that could shake up the competitive landscape for instant messaging software.

More Reviews >

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