News (10)

  • Businesses sending 1 billion IMs daily

    It's official: Instant messaging is the new e-mail for the world's businesses.

  • Corporate IM not an instant success

    Converting free consumer products into paid services tailored to a business clientele can be harder than it looks.

  • Spam suits seek poetic justice

    Call it the case of the hijacked haiku.

  • Why pay for corporate IM?

    Instant messaging was brought into the corporate mainstream from the bottom of the ladder up, so are companies making a mistake if they send their own messages down the ladder?

  • Choosing an IM: User vs the enterprise

    CIOs are realising the need to formally support IM by deploying a corporate IM solution. And, as with other solutions, CIOs must take into account both users' needs as well as the company's infrastructure, security programs, and bandwidth concerns.

Features and Case Studies (7)

  • Analysis: Enterprise IM a tough sell

    Converting free consumer products into paid services tailored to a business clientele can be harder than it looks.

  • How to stop SPIM abuse

    Abuse of IM can cripple workforce productivity, and even more serious is SPIM -- spam sent through instant messaging -- which is growing like a virus.

  • Caught in a phishing trap?

    The rise in online identity fraud has companies on the hook: Either educate customers or lose them.

  • Why pay for corporate IM?

    Instant messaging was brought into the corporate mainstream from the bottom of the ladder up, so are companies making a mistake if they send their own messages down the ladder?

  • Choosing an IM: User vs the enterprise

    CIOs are realising the need to formally support IM by deploying a corporate IM solution. And, as with other solutions, CIOs must take into account both users' needs as well as the company's infrastructure, security programs, and bandwidth concerns.

Reviews (1)

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