Australia's Big Four banks' poor Web account services are threatening to drive customers to rivals with more user-friendly facilities, new research has revealed.
Most Australian banks ramped-up their online service offerings in 2001 and are planning further enhancements in 2002. ZDNet Australia evaluates the choices that are currently on offer and takes a glimpse into the future of Internet banking.
Telephony management software specialist Phoneware will implement its solution at the ANZ Bank in a AU$850,000 contract with the bank's telecommunications provider Telstra.
ANZ bank will be the first bank in Australia to deploy Cisco's AU$700,000 video conferencing tool, TelePresence.
The ANZ Bank has unveiled plans to build and deploy a secure cross-border e-commerce system, and make it available to local and regional banks to encourage the adoption of e-business.
ANZ CIO Peter Dalton thinks the bank may have an answer to improve retention of key IT staff -- send them to other companies.
As anybody who works from home knows, one of the great benefits of telecommuting is that pants are optional. Wear your pyjamas to that teleconference, or attend in your birthday suit if you prefer; nobody will be the wiser.
Satyam Computer Services has taken a big step towards dispelling fears that foreigners will eventually takeover Australia's IT industry.
The motivation for money laundering is greed, and the common gateway is the Internet. How do Australian banks use technology to fight this phantom menace? ZDNet Australia investigates.
Will Suncorp chief information officer Jeff Smith stick around if the bank's rapid decline in value due to the credit crisis lead to a fire sale of several of its key divisions?
It is quickly becoming the norm for Australia's largest banks to offer discounts on or completely free computer security software to boost internet banking security. The question is, why?
The Commonwealth Bank stands alone as the only top tier bank in Australia with its sights on biometrics as a means to improve security for its customers -- but critics say the technology is still too young.
Company directors undervalue their IT staff and still believe that automation will help them cut IT budgets without affecting their core business, according to David Boyles, chief information officer of ANZ Bank from 1998-2004.
If you're thinking about voice over IP, we take a look at the steps involved in getting it set up and what's on offer from four major vendors.
Personalisation has become an accepted part of technological interaction, but what does the future hold?
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