News (7)

  • Telco complaints jump 54 per cent

    Complaints against the telecommunications industry rose a whopping 54 per cent in the 2008/09 financial year, prompting the industry ombudsman to issue a warning to business and consumers.

  • Aust ombudsman grabs new mobile handset powers

    Suppliers of faulty mobile handsets can now expect to come under greater scrutiny, following the Telecommunications Industry Ombudsman's decision to extend its investigation portfolio.

  • ISPs the new bad guys on Ombudsman's list

    The Office of the Telecommunications Industry Ombudsman (TIO) released figures yesterday on the number of complaints about telecommunications providers -- with some undesired results for ISPs.

  • TIO gives Australia's largest telcos the thumbs down

    Australia's two largest telecommunications providers have fared badly in the Telecommunications Industry Ombudsman's (TIO) 2002 annual report on the industry's performance, released today.

  • UPDATE: Aust telcos to pay a price for faulty mobiles

    Telecommunications companies are under pressure to give rebates to customers deprived of mobile telephony services due to faulty handsets.

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