Suppliers of faulty mobile handsets can now expect to come under greater scrutiny, following the Telecommunications Industry Ombudsman's decision to extend its investigation portfolio.
Telecommunications companies are under pressure to give rebates to customers deprived of mobile telephony services due to faulty handsets.
The Office of the Telecommunications Industry Ombudsman (TIO) released figures yesterday on the number of complaints about telecommunications providers -- with some undesired results for ISPs.
Australia's two largest telecommunications providers have fared badly in the Telecommunications Industry Ombudsman's (TIO) 2002 annual report on the industry's performance, released today.
Australian customers' discontent with telecommunications services has risen according to the latest annual report card from the Telecommunications Industry Ombudsman.
Considering the circumstances the Australian Taxation Office's (ATO) Change Program has been operating in over the last few years, it really hasn't been going too badly.
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